Hi @Gassim I’m not sure if this is bug issue, maybe I do something wrong or not complete. I search for community and someone has same issue but after run analytics tables update then issue is gone. May I try more and if not success then please help to create a jira bug issue for me. I download the WHO package-COVID Vaccine to try and learn how to setup, e.g. data set, data element, category, etc…

Thanks I asked for support on the package, and I also think it will help if you use the same debugging as in the previous topic, [image] DHIS2 2.37 - Cannot see data in Data Visualizer [image] DHIS2 2.37 - Cannot see data in Data Visualizer [pic-2] It would help a lot if you take a screenshot of the Network tab after you click Update. Thank you! [image] DHIS2 2.37 - Cannot see data i…

Hi @Gassim Please kindly find attached when I click Network tab, when I click update for COVID vaccine data. [pic-1] Thank you!

Hi @nuttapol ! I need a few more details from you, in order to provide guidance. I presume you are using a user account that gives you write and read access to both data and metadata. I presume you have added your user to the User Groups included in the package. If you enter data in tracker, and run analytics, do you see any data when you set up your own visualisations based on program indicat…

[image] YuryR: I presume you are using a user account that gives you write and read access to both data and metadata. I presume you have added your user to the User Groups included in the package. Hi @YuryR I login using ‘admin’ (default dhis2 account). I just added ‘admin’ account to one user group, e.g. Data Entry. When I click Save, get this error ‘There was a problem saving the user’,…

I am not sure why saving the user does not work. To investigate the issue, make sure your user has “Superuser” role, Add all user groups to your user, make sure your user has access to orgUnits. Data Entry users have access to data entry forms but not necessarily to dashboards.

Any additional steps when installing WHO package-COVID Vaccine?

Support - Assistance technique

Gassim (AL-Gassim Sharaf Addin) 23 February 2022 16:50 2

Thanks I asked for support on the package, and I also think it will help if you use the same debugging as in the previous topic,