Analytics failing to complete

Hi @smomoh,

Sorry to hear that you are facing an issue. Generally, there could be several reasons to why you are seeing this error.

To double check, which version did you upgrade from to 2.41? If you upgraded from an earlier version there are important tasks to do before hand, please did you make sure to follow the upgrade and release notes:
1)


Did you try to run the analytics tables export in the Data Administration app? I’d first use clear application cache and reload apps in Maintenance then run the Analytics Tables Export.

The other thing you could try is check if any of these apply to your instance:
@Stephan_Mestach


I hope that helps. Please check the Catalina.out log to see if you find any additional details, and as you try the steps above, if it is still not resolved please report back with as much details as possible.

Thank you!