A bug in android App with data set

Support - Assistance technique
10

Good morning @Eng.Ali_Hameed

We’ve checked the crash you reported when logging into the beta testing version 3.2 of the App and we’ve found the issue. On one hand we’ll fix the SDK to prevent the hard crash from happening and getting the app being stuck. On the othe hand, the error was being caused by a faulty configuration of the Android Settings Web App, where a mandatory parameter is missing (completion spinner). This shouldn’t happen since currently the Android Settings Web App makes sure the parameter is filled. We are not sure about what caued this, maybe it was generated during a server update.

In any case, this should be fixed by following the steps below:

  1. Open the Android Settings Web App from the App Center
  2. Click on Appearance>Program
  3. Change the state of the parameter “Global settings>Show percentage (%) complete in Program toolbar” (to force an update of the parameter)
  4. Save
  5. Change back the parameter, to restore your preferences
  6. Save again

This way the parameter would be included and potential errors will be prevented.

Thank you very much for your time testing the App, we hope you find less issues in the future!

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