we are capturing Event Data using the Event Capture app. Everything seemed to be ok, but I noted that a few minutes later enetering the data, all yes/no values dissapear (also in the analytics) as showed in the following 2 images. Any ideas? We are using 2.15 (build revision 15123)Thanks
Image 1: Event app with Yes/No values
Image 2: Without yes/no values (few minutes later)
I will check into it. But it is a bit strange. Can you tell me more when you say “…I noted that a few minutes later entering the data, all yes/no values disappear (also in the analytics)…”?
Are you saying the data was there, saved … but then disappeared? Have you run any operation in between the appearance and disappearance of the data?
···
Thank you,
Abyot.
On Thu, Aug 28, 2014 at 9:45 AM, Jose Garcia Muñoz josemp10@gmail.com wrote:
Hi all,
we are capturing Event Data using the Event Capture app. Everything seemed to be ok, but I noted that a few minutes later enetering the data, all yes/no values dissapear (also in the analytics) as showed in the following 2 images. Any ideas? We are using 2.15 (build revision 15123)Thanks
Image 1: Event app with Yes/No values
Image 2: Without yes/no values (few minutes later)
if you reload the event capture app (like 10 minutes later the data was entered) all Yes/No data are not listed in the table (as showed in the previous screen shot), instead you can only see a blank field (Although we previously introduced all the values). Also when we ran the analytics all Yes/No values are not there (pivots).
I think is a problem of the cache maybe? It seems that the data was not introduced in the database. I will try to replicate the problem in our development server and, as you have access (I think), you can take a look.
Many thanks
Jose
···
On Thu, Aug 28, 2014 at 10:56 AM, Abyot Gizaw abyota@gmail.com wrote:
Hi Jose,
I will check into it. But it is a bit strange. Can you tell me more when you say “…I noted that a few minutes later entering the data, all yes/no values disappear (also in the analytics)…”?
Are you saying the data was there, saved … but then disappeared? Have you run any operation in between the appearance and disappearance of the data?
Thank you,
Abyot.
On Thu, Aug 28, 2014 at 9:45 AM, Jose Garcia Muñoz josemp10@gmail.com wrote:
Hi all,
we are capturing Event Data using the Event Capture app. Everything seemed to be ok, but I noted that a few minutes later enetering the data, all yes/no values dissapear (also in the analytics) as showed in the following 2 images. Any ideas? We are using 2.15 (build revision 15123)Thanks
Image 1: Event app with Yes/No values
Image 2: Without yes/no values (few minutes later)
It was bug. I just made a fix for both 2.15 and 2.16. Trunk will also be fixed.
···
Thank you,
Abyot.
On Thu, Aug 28, 2014 at 1:03 PM, Jose Garcia Muñoz josemp10@gmail.com wrote:
if you reload the event capture app (like 10 minutes later the data was entered) all Yes/No data are not listed in the table (as showed in the previous screen shot), instead you can only see a blank field (Although we previously introduced all the values). Also when we ran the analytics all Yes/No values are not there (pivots).
I think is a problem of the cache maybe? It seems that the data was not introduced in the database. I will try to replicate the problem in our development server and, as you have access (I think), you can take a look.
Many thanks
Jose
On Thu, Aug 28, 2014 at 10:56 AM, Abyot Gizaw abyota@gmail.com wrote:
Hi Jose,
I will check into it. But it is a bit strange. Can you tell me more when you say “…I noted that a few minutes later entering the data, all yes/no values disappear (also in the analytics)…”?
Are you saying the data was there, saved … but then disappeared? Have you run any operation in between the appearance and disappearance of the data?
Thank you,
Abyot.
On Thu, Aug 28, 2014 at 9:45 AM, Jose Garcia Muñoz josemp10@gmail.com wrote:
Hi all,
we are capturing Event Data using the Event Capture app. Everything seemed to be ok, but I noted that a few minutes later enetering the data, all yes/no values dissapear (also in the analytics) as showed in the following 2 images. Any ideas? We are using 2.15 (build revision 15123)Thanks
Image 1: Event app with Yes/No values
Image 2: Without yes/no values (few minutes later)
On Thu, Aug 28, 2014 at 1:37 PM, Abyot Gizaw abyota@gmail.com wrote:
Hi Jose,
It was bug. I just made a fix for both 2.15 and 2.16. Trunk will also be fixed.
Thank you,
Abyot.
On Thu, Aug 28, 2014 at 1:03 PM, Jose Garcia Muñoz josemp10@gmail.com wrote:
if you reload the event capture app (like 10 minutes later the data was entered) all Yes/No data are not listed in the table (as showed in the previous screen shot), instead you can only see a blank field (Although we previously introduced all the values). Also when we ran the analytics all Yes/No values are not there (pivots).
I think is a problem of the cache maybe? It seems that the data was not introduced in the database. I will try to replicate the problem in our development server and, as you have access (I think), you can take a look.
Many thanks
Jose
On Thu, Aug 28, 2014 at 10:56 AM, Abyot Gizaw abyota@gmail.com wrote:
Hi Jose,
I will check into it. But it is a bit strange. Can you tell me more when you say “…I noted that a few minutes later entering the data, all yes/no values disappear (also in the analytics)…”?
Are you saying the data was there, saved … but then disappeared? Have you run any operation in between the appearance and disappearance of the data?
Thank you,
Abyot.
On Thu, Aug 28, 2014 at 9:45 AM, Jose Garcia Muñoz josemp10@gmail.com wrote:
Hi all,
we are capturing Event Data using the Event Capture app. Everything seemed to be ok, but I noted that a few minutes later enetering the data, all yes/no values dissapear (also in the analytics) as showed in the following 2 images. Any ideas? We are using 2.15 (build revision 15123)Thanks
Image 1: Event app with Yes/No values
Image 2: Without yes/no values (few minutes later)