# What to do if you cannot remember your dhis2 password **URL:** \ **Category:** Resources - Ressources\ **Created:** [22 January 2019 15:20 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842 "2019-01-22T15:20:23Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![kjerstin](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/kjerstin/32/95_2.png) [@kjerstin](https://community.dhis2.org/u/kjerstin)\ **Post date:** [22 January 2019 15:20 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/1 "2019-01-22T15:20:23Z")
Click “forgot” password Enter your username Click recover If you don’t receive any email, please contact the dhis2 administrator of your organization ---
**Author:** ![LCaynar](https://dhis2.b-cdn.net/letter_avatar_proxy/v4/letter/l/47e85d/32.png) [@LCaynar](https://community.dhis2.org/u/LCaynar)\ **Post date:** [23 January 2019 03:42 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/2 "2019-01-23T03:42:51Z")
Dear @kjerstin, My front page has not appeared “forgot password”. So can I show it? ![%20password](https://dhis2.b-cdn.net/uploads/default/original/3X/3/9/3975d30cf8f45d72be8774e6e1351504b447acb6.jpeg) Regards, ---
**Author:** ![Pamod](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/pamod/32/37_2.png) [@Pamod](https://community.dhis2.org/u/Pamod)\ **Post date:** [23 January 2019 07:49 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/3 "2019-01-23T07:49:35Z")
Hi, Please tick “Enable user account recovery” from access tab of system settings as shown below. ![user_account_recovery](https://dhis2.b-cdn.net/uploads/default/original/3X/9/2/9207b73a0360ee9a5eb4ea678c67cdd262d5d226.jpeg) ---
**Author:** ![LCaynar](https://dhis2.b-cdn.net/letter_avatar_proxy/v4/letter/l/47e85d/32.png) [@LCaynar](https://community.dhis2.org/u/LCaynar)\ **Post date:** [23 January 2019 15:07 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/4 "2019-01-23T15:07:14Z")
Dear @Pamod, Thanks. I have done! Best, LCaynar ---
**Author:** ![Thin\_Zar](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/thin_zar/32/46276_2.png) [@Thin\_Zar](https://community.dhis2.org/u/Thin_Zar)\ **Post date:** [14 July 2025 07:06 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/5 "2025-07-14T07:06:40Z")
Dear Pamod ![image](https://dhis2.b-cdn.net/uploads/default/original/3X/8/1/81b9fb7204151ed765e8dd48452b1c866a35edea.png) Only show create an account?, I want to show “forgot password” link on the front page. How can show it? Thanks! ---
**Author:** ![jomutsani](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/jomutsani/32/44505_2.png) [@jomutsani](https://community.dhis2.org/u/jomutsani)\ **Post date:** [14 July 2025 08:53 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/6 "2025-07-14T08:53:44Z")
> [@Thin\_Zar](#): > > show “f You’ll have to talk to your Admin to navigate to the System Settings App ![image](https://dhis2.b-cdn.net/uploads/default/original/3X/b/3/b3bee094a52442e79b15bfecab45c5b732c03b12.png) and navigate to Access tab, then check the **enable user account recovery** checkbox. ![image](https://dhis2.b-cdn.net/uploads/default/original/3X/2/0/20249417f958622af2169642adb39ae16a40dc66.png) Hope this helps. ---
**Author:** ![Thin\_Zar](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/thin_zar/32/46276_2.png) [@Thin\_Zar](https://community.dhis2.org/u/Thin_Zar)\ **Post date:** [16 July 2025 03:15 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/7 "2025-07-16T03:15:54Z")
hello, I am sorry reply late. I did it from system settings . it still can’t show “forgot password” link, how can I procceed it. only show create account link. version: 2.41.4 ![image](https://dhis2.b-cdn.net/uploads/default/original/3X/2/4/2453d12444f36550e96e1fee51a320c62d49575b.png) Thanks! ---
**Author:** ![Gassim](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/gassim/32/35347_2.png) [@Gassim](https://community.dhis2.org/u/Gassim)\ **Post date:** [16 July 2025 08:40 UTC](https://community.dhis2.org/t/what-to-do-if-you-cannot-remember-your-dhis2-password/34842/8 "2025-07-16T08:40:38Z")
Hi @Thin_Zar Please try to open the instance in the [Guest mode](https://support.google.com/chrome/answer/6130773) of your browser to double check that this is not a cache issue. If you can see the link then please clear your browser’s cache using “CTRL+SHIFT+R”.