Greetings,
I hope my message finds you well.
Please note that I am a super user when I try to disable a user it shows this error:
There was an error disabling the user: An unknown error occurred - (400)
Hello @HawraaSweidan
I am encountering the same issue in the version 2.39.2.1
I think this bug is for this version because it works fine on 2.39.3.1
Best regards
1 Like
If you encounter an error when attempting to use the options and select “Disable,” please follow these steps to fix the issue:
1- Open the user page.
2- Locate the checkbox associated with the “Disable” option.
3- Click on the checkbox to select it.
By following these steps, you can attempt to disable the desired feature or functionality.
If you need any further assistance or encounter any difficulties, please don’t hesitate to let me know. I’m here to help.
1 Like
Could you please clarify with screenshots.
1 Like
Thank you for your information. It works fine as your explanation, but it didn’t work from the User Management page as shown in the below picture
1 Like
Hi
I’m trying to reproduce the issue in version 2.39.3.1 and it’s working fine so if you’re using 2.39.2.1 please update:
If you are using one of the latest versions, please open the Network tab (F12) and check if there are any errors in the requests that are being sent.
Thanks!
2 Likes
@Gassim It happened with version of 2.28 to version before of 2.39
Yes that’swhat I am doing.
It is not working.
Version: 2.39.2.1
Hi @HawraaSweidan. Sorry for the inconveniences here. I believe this issue is not fixed until the 2.39.3 version, so if you are using 2.39.2, it may not work as intended.
If you are able to recreate the issue in one of our demo instances (e.g. DHIS 2 Demo - Sierra Leone), we’d be happy to take a look at it again.
Reference ticket: [DHIS2-15172] - Jira
1 Like