Please note I have a challenge.
We use tablets to collect Tracker based data. It looks like some of the data were partially synced to the server at the first time and when we try to sync again, nothing happens and the “Orange offline” button remains as it is. On the server side, when we search for the records using “Custom working list” the record does not show up. But if we use the top level “Search” link, the record shows up. When we open the record, we can see the data on the Profile widget but the “Enrollment” details are empty.
Now, if we try to add the enrollment using “Add New” link it shows all the details except the “Enrolling organisation unit” and “Registration date”, which is empty on the right side as shown below:
We could add the registration date on the right side but not the enrollment unit. When tried saving the record it throws the error:
I guess it is the empty “Enrollment org unit” on the right side that throws this error. Kindly assist how to fix this. If know which table to update on the backend, I can do that.
Your early assistance is very much appreciated.