Update data into the report

Support - Assistance technique
1

I entered the data and how to display it on the pivot table .

and when I update data, the system keeps loading

12 34

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2

Hi @luphuthanh,

Kindly share the screenshots again - they aren’t visible here… Have you tried clearing your app Cache?

Best,
James.

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3

@jomutsani
Do not display data in the privo table .
I tried clean cache, and ran the data but could not display.
Capture

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4

Have you tried updating your Analytics Tables from the Data Administration App?

Best,
James.

5

@jomutsani
I tried running the board and completed them. The system informed 2 me in the attached picture

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6

@jomutsani
Hi Jomutsani

Data is still not displayed

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7

@jomutsani I still don’t see the data display re

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8

Hi @luphuthanh,

From you data Entry Screen here, I see period is 2018; kindly check on the pivot table for Period 2019 if there’s any data displayed then revert please.

Best,
James.

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9

@jomutsani @Jasper_Timm
I turned the data into months of 2019. and tried the report run, but there was no data displayed
Please help me fix this problem, I am very upset when the data is not displayed

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10

@jomutsani
documents not displayed may not have been approved for data yet ??

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11

Tagging @Emma_Kassy to have a look at it too in a few @luphuthanh.

Best,
James.

12

@luphuthanh
Have you enabled the use of the Approval functionality of your datasets?
If yes, make sure data has been approved at all levels.

If this is not the case, do these:

  1. run Maintenance in Data Administration
  2. Generate resource tables
  3. Run Analytics

Let us know if this helps,

Cheers,
Emma

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13

@Emma_Kassy : I have tried to find the approval item but I have not seen any documents displayed for approval th

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14

@Emma_Kassy: How to enable document approval

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15

@luphuthanh
This is something you would have added during customisation.
By the way, For 2.30 and after:
It can be found in Maintainance>> Other
Use this for further Information.
Since you do not know where it is, I am assuming you have not added Approval features to your datasets. It is may also not be necessary.
So can you troubleshoot by doing the following:
Under Data Administration;

  1. run Maintenance
  2. Generate resource tables
  3. Run Analytics

Cheers,
Emma.

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16

@Emma_Kassy:
I have entered the data and made three steps as you guide. but still don’t see the results running into the system. Do you have any way to support my computer?

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17

@luphuthanh
Please note that issue related to adding coordinates has been reported on JIRA
You can track progress.

Cheers,
Emma

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