# Unknown error when attempting to call Galaxy at 'https://galaxy.ansible.com/api/v3/collections/community/general/':

**URL:** <https://community.dhis2.org/t/unknown-error-when-attempting-to-call-galaxy-at-https-galaxy-ansible-com-api-v3-collections-community-general/67906>\
**Category:** Server Administration - Administration-du-Serveur\
**Tags:** server-admin, sysadmin\
**Created:** [29 September 2025 12:57 UTC](https://community.dhis2.org/t/unknown-error-when-attempting-to-call-galaxy-at-https-galaxy-ansible-com-api-v3-collections-community-general/67906 "2025-09-29T12:57:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![antony.sibanda](https://dhis2.b-cdn.net/letter_avatar_proxy/v4/letter/a/8c91f0/32.png) [@antony.sibanda](https://community.dhis2.org/u/antony.sibanda)\
**Post date:** [29 September 2025 12:57 UTC](https://community.dhis2.org/t/unknown-error-when-attempting-to-call-galaxy-at-https-galaxy-ansible-com-api-v3-collections-community-general/67906/1 "2025-09-29T12:57:14Z")

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Greetings,

I am getting the following error when running **./deploy.sh**

[WARNING]: Skipping Galaxy server [Api Root – Django REST framework](https://galaxy.ansible.com/api/) . Got an unexpected error when getting available versions of collection community.general: Unknown error when attempting  
to call Galaxy at ‘[https://galaxy.ansible.com/api/v3/collections/community/general/’:](https://galaxy.ansible.com/api/v3/collections/community/general/%E2%80%99:) \<urlopen error [Errno -3] Temporary failure in name resolution\>. \<urlopen error [Errno -3] Temporary  
failure in name resolution\>  
ERROR! Unknown error when attempting to call Galaxy at ‘[https://galaxy.ansible.com/api/v3/collections/community/general/’:](https://galaxy.ansible.com/api/v3/collections/community/general/%E2%80%99:) \<urlopen error [Errno -3] Temporary failure in name resolution\>. \<urlopen error [Errno -3] Temporary failure in name resolution\>  
@tkipkurgat

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<div class="post-metadata">

**Author:** ![tkipkurgat](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/tkipkurgat/32/39135_2.png) [@tkipkurgat](https://community.dhis2.org/u/tkipkurgat)\
**Post date:** [30 September 2025 04:02 UTC](https://community.dhis2.org/t/unknown-error-when-attempting-to-call-galaxy-at-https-galaxy-ansible-com-api-v3-collections-community-general/67906/2 "2025-09-30T04:02:18Z")

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From the error above, it looks like the issue is with your internet connection. Your server’s DNS is unable to resolve hostnames — specifically `galaxy.ansible.com`. Please make sure DNS resolution is working before proceeding with the deployment.

The failing step is:

```auto
ansible-galaxy collection install community.general

```

Verify that this command runs successfully before executing the `deploy.sh` script.