Tracker doesnt recognised new program and cant add new event

Dear community,
I experienced two issues with Tracker module: When I tried on the demo version , I already assign the program to units sucessfully but it doesnt shown as a program

I installed an instance on my own server (I’m using the newest version Version 2.27 Build revision 80e598f Build date: 2017-09-17 06:25) and created a repeatable stage in my assessment program, when try to add a new event, the UI doesn’t show the period to add. I have tried to send an curl request to create a new event instead. That was returned ok to add and I can see new event on the screen. Any way to fix this instead of going via curl request?

···

Thank you very much

Best regards

Hai Tran

====================

Hai TRAN THI / M&E Coordinator l WWF Greater Mekong l Address: D13 Lang Quoc te Thang Long, Ha Noi, Vietnaml Phone: ** + 8443 719 3049 (ext 127) l Fax: + 8443 719 3048 l Mobile: +84.973.981.679|Skype:** tranthihai123 Email: hai.tranthi@wwfgreatermekong.org

Hi there,

Prosper made this nice checklist:

  1. Ensure the sharing settings include the user you are using (Public vs shared with user groups)

  2. Assign to an Orgunit unit that is also assigned to the user account you are using

  3. Added to the user role assigned to the user you are using

  4. Clear cache and check back

···

On Mon, Sep 18, 2017 at 5:37 AM, Hai Tran Thi hai.tranthi@wwfgreatermekong.org wrote:

Dear community,
I experienced two issues with Tracker module: When I tried on the demo version , I already assign the program to units sucessfully but it doesnt shown as a program

I installed an instance on my own server (I’m using the newest version Version 2.27 Build revision 80e598f Build date: 2017-09-17 06:25) and created a repeatable stage in my assessment program, when try to add a new event, the UI doesn’t show the period to add. I have tried to send an curl request to create a new event instead. That was returned ok to add and I can see new event on the screen. Any way to fix this instead of going via curl request?


Thank you very much

Best regards

Hai Tran

====================

Hai TRAN THI / M&E Coordinator l WWF Greater Mekong l Address: D13 Lang Quoc te Thang Long, Ha Noi, Vietnaml Phone: ** + 8443 719 3049 (ext 127) l Fax: + 8443 719 3048 l Mobile: +84.973.981.679|Skype:** tranthihai123 Email: hai.tranthi@wwfgreatermekong.org

Thank you very much

Best regards

Hai Tran

====================

Hai TRAN THI / M&E Coordinator l WWF Greater Mekong l Address: D13 Lang Quoc te Thang Long, Ha Noi, Vietnaml Phone: ** + 8443 719 3049 (ext 127) l Fax: + 8443 719 3048 l Mobile: +84.973.981.679|Skype:** tranthihai123 Email: hai.tranthi@wwfgreatermekong.org


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