Tracker Capture Report Issues - Reg

Support - Assistance technique
1

Dear Team,

We are entering the data in Tracker Capture through web based as well as mobile app. Both application showing result data saved successfully, but in the report showing “No Data Found” and sometimes report shows the data. We don’t understand this fluctuation data showing in the report.

If report not shown, How can i retrieve the stored data from the PostgreSQL database. Please provide the database structure and data tables.

Please solve this issue as early as possible.

···

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

2

Dear Ravi

Are you using events report? Make sure analytics successfully run.

Regards

···

On Wed, Jul 27, 2016, 2:14 PM Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We are entering the data in Tracker Capture through web based as well as mobile app. Both application showing result data saved successfully, but in the report showing “No Data Found” and sometimes report shows the data. We don’t understand this fluctuation data showing in the report.

If report not shown, How can i retrieve the stored data from the PostgreSQL database. Please provide the database structure and data tables.

Please solve this issue as early as possible.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

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