Tracked Entity Instances not showing in tracker capture

Dear Community,

I would like to know why some tracked entity instances show in the trackedentityinstance and trackedentityattributevalue database tables but not in the programinstance table on the backend database.

Also these Tracked Entity Instances do not appear on the front end of DHIS2 Tracker Capture Module despite being enrolled into a program.

Thanks,

Nguza

Hi Nguza,
Thanks you for raising this intersting question. We also have some instance having the same issue and we suspect that it is due the mobile data collection making those funny missing TEI.

Are you using mobile data collection on that your instance?

Kind regards

Djibril

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On 05 Jan 2018 09:03, “Nguza Yikona” nguzajyikona.jnr@gmail.com wrote:

Dear Community,

I would like to know why some tracked entity instances show in the trackedentityinstance and trackedentityattributevalue database tables but not in the programinstance table on the backend database.

Also these Tracked Entity Instances do not appear on the front end of DHIS2 Tracker Capture Module despite being enrolled into a program.

Thanks,

Nguza


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Hi Djibril,

Thanks for your response. Yes we are using Android Mobile data collection. We also did a bulk import of TEIs but none of the TEIs missing in the programinstance table are from the imported data.

Regards,

Nguza

···

On Fri, Jan 5, 2018 at 9:27 AM, Djibril Dione djibril@hisp.org wrote:

Hi Nguza,
Thanks you for raising this intersting question. We also have some instance having the same issue and we suspect that it is due the mobile data collection making those funny missing TEI.

Are you using mobile data collection on that your instance?

Kind regards

Djibril

This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer. Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to disclaimer@hisp.org and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.

On 05 Jan 2018 09:03, “Nguza Yikona” nguzajyikona.jnr@gmail.com wrote:

Dear Community,

I would like to know why some tracked entity instances show in the trackedentityinstance and trackedentityattributevalue database tables but not in the programinstance table on the backend database.

Also these Tracked Entity Instances do not appear on the front end of DHIS2 Tracker Capture Module despite being enrolled into a program.

Thanks,

Nguza


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