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Hello everyone. My DHIS2 Server said Access Denied. It says “You don’t have sufficient authority to view this page” I am an admin but I couldn’t access the server. I didn’t change my password. Please where shall I correct it.

Here below is the screen capture of the error.

Thank you.

with regards

Hi Getachew,

It looks like the view dashboard authority this user is lacking.

Regards

Elmarie

···

On Wed, 28 Nov 2018, 16:52 Getachew Chala <getachala@gmail.com wrote:

Hello everyone. My DHIS2 Server said Access Denied. It says “You don’t have sufficient authority to view this page” I am an admin but I couldn’t access the server. I didn’t change my password. Please where shall I correct it.

Here below is the screen capture of the error.

Thank you.

with regards


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Please ensure that the user role for this user has See Dashboard App Authority.

Regards

···

Stephen Ocaya

Tel: +256 393 217 892 | Mob: +256774558980

www.stephocay.com

SkypeID: stephocay

Hi Getachew

Unfortunately no matter how many times you send it, it isn’t possible for anyone on this list to help you with the information provided.

We do not know which URL gives this error nor anything about the role you are logging in with. Nor the dhis2 version. These would be the types of information you would need in order for someone to hazard a guess what the problem is.

Perhaps chat a bit with Seid. He seems to understand the particular environment.

Cheers

Bob

···

On Wed, 28 Nov 2018, 14:30 Getachew Chala <getachala@gmail.com wrote:

Hello everyone. My DHIS2 Server said Access Denied. It says “You don’t have sufficient authority to view this page” I am an admin but I couldn’t access the server. I didn’t change my password. Please where shall I correct it.

Here below is the screen capture of the error.

Thank you.

image.png


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1 Like

Hi Getachew,

It looks like the user your trying to log in with does not have the necessary authorities to view the page. You can grant since of these authorities to the roles that are assigned to this user. For instance superuser had all the roles by default.

···

On Wed, Nov 28, 2018, 17:27 Getachew Chala <getachala@gmail.com wrote:

Hello everyone. My DHIS2 Server said Access Denied. It says “You don’t have sufficient authority to view this page” I am an admin but I couldn’t access the server. I didn’t change my password. Please where shall I correct it. Thank you.

image.png


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