Timeline data entry and tabular data entry in tracker capture events are taking time to display for data entry..Please help

Support - Assistance technique
1

Hi all,

data entry for tracker capture events is just loading when adding a new event. forms for data entry are taking 15 minutes to display.

Please assist

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2

Hi @Sergez,

Nice to have you in the community!

For this issue, I will request the @dhis2-tracker team to guide us in this since I have had the same issue raised.

Best,
James.

3

Hey @Sergez - welcome to the family,
Can you try making a new user and logging in with that one? Is the loading just as slow then?

Markus

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4

Hi

Thank you, @Markus
The result is still the same after creating a new user.

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5

Okay and thanks @jomutsani

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6

Thanks - could you send a screenshot of how the screen looks when you are waiting?

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