This site can't be reached


We have been facing “This site can’t be reached” while try to open DHIS2 page. Please share what could be possible reasons.


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Hi Pradeep,

which DHIS2 website are you attempting to reach?

We have customized DHIS2 for our project and that is hosted by BAO

Ok, so this is a DHIS2 instance you are running with the help of BAO? I think maybe the issue could be that the DHIS2 instance has not been started, or have not successfully started. If you have any logs to share we could try to assist you, but it might be better to take this up directly with BAO.

You can reach the BAO helpdesk here:

or emailing:

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Thank you very much. I will ask to BAO.