Spanish and French accents in reports as filters

Hi devs,

We are not being able to filter the reports by options which contains accents. We just got a “No Values found” message. I have test it with 2.17 and 2.18 (not yet with 2.19). Do you have any plans to allow the use of this characters in the coming future? This is quite important for our Latin and French spaking countries users…

Regards

Jose

Hi

Can you give me a bit more information? where exactly is this? is it in the UI? web-api? which reporting facility?

···


Morten

On Mon, May 11, 2015 at 2:46 PM, Jose Garcia Muñoz josemp10@gmail.com wrote:

Hi devs,

We are not being able to filter the reports by options which contains accents. We just got a “No Values found” message. I have test it with 2.17 and 2.18 (not yet with 2.19). Do you have any plans to allow the use of this characters in the coming future? This is quite important for our Latin and French spaking countries users…

Regards

Jose


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Hi Morten,

Yes, sorry, I am talking about Event Reports (see attached image). When we try to filter by ‘5A09 - Inma Yeanet Pérez Gutierrez’ we get a “no values found”. However, the data is there. I am assuming because it contains the accent é.

···

On Mon, May 11, 2015 at 10:38 AM, Morten Olav Hansen mortenoh@gmail.com wrote:

Hi

Can you give me a bit more information? where exactly is this? is it in the UI? web-api? which reporting facility?


Morten

On Mon, May 11, 2015 at 2:46 PM, Jose Garcia Muñoz josemp10@gmail.com wrote:

Hi devs,

We are not being able to filter the reports by options which contains accents. We just got a “No Values found” message. I have test it with 2.17 and 2.18 (not yet with 2.19). Do you have any plans to allow the use of this characters in the coming future? This is quite important for our Latin and French spaking countries users…

Regards

Jose


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Hi Jose,

If you’re using Tomcat, you might want to check and be sure that server.xml has the <connection… tag with an attribute of URIEncoding=“UTF-8”. I had some other issues with accented characters and the Web API, and this fixed it.

Cheers,

Jim

···

On Mon, May 11, 2015 at 5:04 AM, Jose Garcia Muñoz josemp10@gmail.com wrote:

Hi Morten,

Yes, sorry, I am talking about Event Reports (see attached image). When we try to filter by ‘5A09 - Inma Yeanet Pérez Gutierrez’ we get a “no values found”. However, the data is there. I am assuming because it contains the accent é.


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On Mon, May 11, 2015 at 10:38 AM, Morten Olav Hansen mortenoh@gmail.com wrote:

Hi

Can you give me a bit more information? where exactly is this? is it in the UI? web-api? which reporting facility?


Morten

On Mon, May 11, 2015 at 2:46 PM, Jose Garcia Muñoz josemp10@gmail.com wrote:

Hi devs,

We are not being able to filter the reports by options which contains accents. We just got a “No Values found” message. I have test it with 2.17 and 2.18 (not yet with 2.19). Do you have any plans to allow the use of this characters in the coming future? This is quite important for our Latin and French spaking countries users…

Regards

Jose


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Hi Jim,

Yes, it makes sense, and in fact, you were right. Now we can see the Spanish and French chracters… Thanks!

Cheers

Jose

···

On Mon, May 11, 2015 at 2:54 PM, Jim Grace jimgrace@gmail.com wrote:

Hi Jose,

If you’re using Tomcat, you might want to check and be sure that server.xml has the <connection… tag with an attribute of URIEncoding=“UTF-8”. I had some other issues with accented characters and the Web API, and this fixed it.

Cheers,

Jim

On Mon, May 11, 2015 at 5:04 AM, Jose Garcia Muñoz josemp10@gmail.com wrote:

Hi Morten,

Yes, sorry, I am talking about Event Reports (see attached image). When we try to filter by ‘5A09 - Inma Yeanet Pérez Gutierrez’ we get a “no values found”. However, the data is there. I am assuming because it contains the accent é.


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On Mon, May 11, 2015 at 10:38 AM, Morten Olav Hansen mortenoh@gmail.com wrote:

Hi

Can you give me a bit more information? where exactly is this? is it in the UI? web-api? which reporting facility?


Morten

On Mon, May 11, 2015 at 2:46 PM, Jose Garcia Muñoz josemp10@gmail.com wrote:

Hi devs,

We are not being able to filter the reports by options which contains accents. We just got a “No Values found” message. I have test it with 2.17 and 2.18 (not yet with 2.19). Do you have any plans to allow the use of this characters in the coming future? This is quite important for our Latin and French spaking countries users…

Regards

Jose


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