I am having issues to understand the Program Stage Notifications conditions (although same applies for Program Notifications) Three options are available:
- Program Stage Completion
- Day scheduled (due date)
- Program Rule
The manual give some information that I cannot understand as it says:
What does this mean? I cannot find any information about this anywhere…
Any help is appreciated! Thanks!
These notifications are sent when a program rule is triggered during data entry. But this program rule needs to have the program rule action “Send message” for this to happen.
When you configure a program rule and choose the “Send message” action, the following menu comes up:
The message templates are then the ones you have configured through the Program (stage) notification.
Let me know if that helps or anything else is unclear.
Thanks a lot @Karoline. Super clear!