Program stage notification when Program Rule

I am having issues to understand the Program Stage Notifications conditions (although same applies for Program Notifications) Three options are available:

  1. Program Stage Completion
  2. Day scheduled (due date)
  3. Program Rule

The manual give some information that I cannot understand as it says:

What does this mean? I cannot find any information about this anywhere…

Any help is appreciated! Thanks!

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Hi @jaime.bosque.

These notifications are sent when a program rule is triggered during data entry. But this program rule needs to have the program rule action “Send message” for this to happen.

When you configure a program rule and choose the “Send message” action, the following menu comes up:

The message templates are then the ones you have configured through the Program (stage) notification.

Let me know if that helps or anything else is unclear.

Best,
Karoline

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Thanks a lot @Karoline. Super clear! :slight_smile:

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