Program Stage " Days After due date" Notifications

Support - Assistance technique
1

Hello all,

Please Can someone explain how the program Stage notification " Days after due_date " works.

a. It works only if the patient didn’t come for the visit ?

b. or doesn’t matter if the event_date is filled or not ? in this situation PLEASE one use case where sending notification based on day after Due_date.

Thank you

2

Hello Hakim,

The assumption is that the “Days after due date” notification is for events that have been missed (i.e. the patient didn’t come for the visit). One wouldn’t assume a practical situation where you would want to use that trigger even when the event has been attended. If you’ll want to send notifications to clients after the completion of a particular stage, it is better to use the options under “Program stage completion”.

Regards

···

Barnabas AKUMBA

Mobile: +2348036195778

Skype: barnabas.akumba

3

Thank you Barnabas for this clarification. Sending notification for events that have been missed is cleary what I am searching.

···

2018-06-29 15:31 GMT+00:00 Barnabas Akumba akumbabarns@gmail.com:

Hello Hakim,

The assumption is that the “Days after due date” notification is for events that have been missed (i.e. the patient didn’t come for the visit). One wouldn’t assume a practical situation where you would want to use that trigger even when the event has been attended. If you’ll want to send notifications to clients after the completion of a particular stage, it is better to use the options under “Program stage completion”.

Regards

On Fri, Jun 29, 2018 at 4:19 PM DJIBRIL Hakim djib.hakim@gmail.com wrote:

Hello all,

Please Can someone explain how the program Stage notification " Days after due_date " works.

a. It works only if the patient didn’t come for the visit ?

b. or doesn’t matter if the event_date is filled or not ? in this situation PLEASE one use case where sending notification based on day after Due_date.

Thank you

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Barnabas AKUMBA

Mobile: +2348036195778

Skype: barnabas.akumba

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