Problems in rendering organisaiton unit tree in the search filter

Hi all,

I am using DHIS2 Tracker for managing the health data population in villages around a hospital. The organisation units are arranged in a hierarchy of 3 levels as given below.

Referral Center

±Cluster

±Village

After training the hospital staff on configuring organisation units and let them practice on the system I ended up with a weird problem.

Although the hierarchy levels are intact, the org units are rendered in a wrong structure in the search filter of tracker capture. Please find the screenshot.

You can see that things are properly arranged in the left pane, but not the same in the search criteria. It shows the corrupted structure also in Maintenance-> Org units -> Hierarchy operations. But after checking the database I do not see any problem with the org unit hierarchy level and the parent org unit.

What could have gone wrong?

I can definitely recover the system using an older backup. But I am wondering how to fix this if it happens again in the future.

Thanks in advance,

Arun

···

Cheers,

  • Arun Paul

Hi! It might be something related to how you configured the entry and output orgunits in your user set up. Could please provide a snapshot of your user edit screen?

Marc

···

On 23 Mar 2017 10:17 a.m., “Arun Paul” paul.arun@gmail.com wrote:

Hi all,

I am using DHIS2 Tracker for managing the health data population in villages around a hospital. The organisation units are arranged in a hierarchy of 3 levels as given below.

Referral Center

±Cluster

±Village

After training the hospital staff on configuring organisation units and let them practice on the system I ended up with a weird problem.

Although the hierarchy levels are intact, the org units are rendered in a wrong structure in the search filter of tracker capture. Please find the screenshot.

You can see that things are properly arranged in the left pane, but not the same in the search criteria. It shows the corrupted structure also in Maintenance-> Org units -> Hierarchy operations. But after checking the database I do not see any problem with the org unit hierarchy level and the parent org unit.

What could have gone wrong?

I can definitely recover the system using an older backup. But I am wondering how to fix this if it happens again in the future.

Thanks in advance,

Arun

Cheers,

  • Arun Paul

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Dear Arun,

This is related to how you configured the user’s search facility, instead of assigning the entire Orgunit tree, you picked a number of levels

Check under Users, the option “Assign search Org unit”

Regards

···

On Thu, Mar 23, 2017 at 12:23 PM, Marc Garnica marcgarnica13@gmail.com wrote:

Hi! It might be something related to how you configured the entry and output orgunits in your user set up. Could please provide a snapshot of your user edit screen?

Marc


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Prosper Behumbiize, MPH
DHIS2 Implementation| HISP Uganda

prosper@hispuganda.org | prosper@dhis2.org | Skype: prospertb

On 23 Mar 2017 10:17 a.m., “Arun Paul” paul.arun@gmail.com wrote:

Hi all,

I am using DHIS2 Tracker for managing the health data population in villages around a hospital. The organisation units are arranged in a hierarchy of 3 levels as given below.

Referral Center

±Cluster

±Village

After training the hospital staff on configuring organisation units and let them practice on the system I ended up with a weird problem.

Although the hierarchy levels are intact, the org units are rendered in a wrong structure in the search filter of tracker capture. Please find the screenshot.

You can see that things are properly arranged in the left pane, but not the same in the search criteria. It shows the corrupted structure also in Maintenance-> Org units -> Hierarchy operations. But after checking the database I do not see any problem with the org unit hierarchy level and the parent org unit.

What could have gone wrong?

I can definitely recover the system using an older backup. But I am wondering how to fix this if it happens again in the future.

Thanks in advance,

Arun

Cheers,

  • Arun Paul

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Thanks Prosper and Marc for helping out.

Your suggestion was right. That fixed the issue!

···

On Thu, Mar 23, 2017 at 3:02 PM, Prosper BT ptb3000@gmail.com wrote:

Dear Arun,

This is related to how you configured the user’s search facility, instead of assigning the entire Orgunit tree, you picked a number of levels

Check under Users, the option “Assign search Org unit”

Regards

Cheers,

  • Arun Paul

Prosper Behumbiize, MPH
DHIS2 Implementation| HISP Uganda

prosper@hispuganda.org | prosper@dhis2.org | Skype: prospertb

On Thu, Mar 23, 2017 at 12:23 PM, Marc Garnica marcgarnica13@gmail.com wrote:

Hi! It might be something related to how you configured the entry and output orgunits in your user set up. Could please provide a snapshot of your user edit screen?

Marc


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On 23 Mar 2017 10:17 a.m., “Arun Paul” paul.arun@gmail.com wrote:

Hi all,

I am using DHIS2 Tracker for managing the health data population in villages around a hospital. The organisation units are arranged in a hierarchy of 3 levels as given below.

Referral Center

±Cluster

±Village

After training the hospital staff on configuring organisation units and let them practice on the system I ended up with a weird problem.

Although the hierarchy levels are intact, the org units are rendered in a wrong structure in the search filter of tracker capture. Please find the screenshot.

You can see that things are properly arranged in the left pane, but not the same in the search criteria. It shows the corrupted structure also in Maintenance-> Org units -> Hierarchy operations. But after checking the database I do not see any problem with the org unit hierarchy level and the parent org unit.

What could have gone wrong?

I can definitely recover the system using an older backup. But I am wondering how to fix this if it happens again in the future.

Thanks in advance,

Arun

Cheers,

  • Arun Paul

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp