Problem with tracker capture

Dear experts

I have a problem to generate “tracker capture” and “event capture” according to the guideline (film and document), when my generating accomplished. At the end, I receive this message from the system.

I will be appreciated, if someone help me to solve it.


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Hi!

It seems that the metadata itself is not loading at all.

Try to clear your cache and then refresh the page. Hopefully this helps. I have found it often happens when you have made changes and the system is attempting to load from cache.

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Had the same problem yesterday , cleared the cache using the DHIS browser cache cleaner and also cleared the actual browser cache and it worked.

Good Luck…

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Hi @lida_afshari,

Was this sorted after clearing your browser cache as per @Terence_Scott and @lusandan’s advise?

Best,
James.

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If you are using Tomcat 8.5.35/36/37, then your problem is that you have not included the RelaxedQueryChars = “[]” in your tomcat’s server.xml config file.

See https://webmasters.stackexchange.com/questions/119129/dhis-2-web-request-gives-invalid-character-found-in-the-request-target-the-val for some more details

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