Problem with resetting password on 2.15

Hi all,

We have a problem with a database in which we activated the option that passwords must be reset every x months.

Suddenly all of the Superusers are getting a message to reset the password which you follow and ‘save’ but saving does not log you into the database. When you go back to the login screen try to log in with the new password it says incorrect password because it evidently did not save the password. When you use the old password you simply get the same message to change your password.

The database is on 2.15.

We are now effectively logged out of the database – please help!


Elmarie Claasen

Hisp logo

Project Manager

Health Information Systems Programme

Tel: 041-367 1027

Cell: 082 374 2209


Skype: elmarie.claasen52