Problem loading pivot table results

Dear DHIS2 community,

We are using DHIS2 2.24. When we are running pivot table and are using some indicators by selecting the lowest level of OrgUnit (Community Health Workers), the application is running without any results output (an illustration is attached). The application is only responding when we are going up to a higher level in the OrgUnit tree. Are there some memories parameters to tune or what should be done to troubleshoot this issue, as we really need the results presented with the lowest OrgUnit. In the server side, we are using 16 cores CPU and 64 Gb of RAM.

Thank you for your support,

Regards,

Tantely.

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pivot_table_not_responding.pdf (149 KB)