# Password Expiry Alerts

**URL:** <https://community.dhis2.org/t/password-expiry-alerts/5318>\
**Category:** Support - Assistance technique\
**Created:** [9 October 2018 06:49 UTC](https://community.dhis2.org/t/password-expiry-alerts/5318 "2018-10-09T06:49:31Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![WaluQ](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/waluq/32/118_2.png) [@WaluQ](https://community.dhis2.org/u/WaluQ)\
**Post date:** [9 October 2018 06:49 UTC](https://community.dhis2.org/t/password-expiry-alerts/5318/1 "2018-10-09T06:49:31Z")

</div>

Hello,

I checked the “Enable password expiry alerts” box and users start receiving expiry notifications which do not stop even after they have changed their passwords. I checked for similar issues on Jira but couldn’t find any. Is there a work around to avoid this? Even after un-checking the option, the users who already received a notification continue to receive those still

> **···**
>
> **Walusiku J. Muyunda**
> 
> **Cell: +260967006614  
> Cell: +260971000614**
> 
> **[“We have heaven to win and hell to shun, our lives testify better!”](http://wildvoices.blogspot.com/)**

---

<div class="post-metadata">

**Author:** ![Elmarie\_Claasen](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/elmarie_claasen/32/48105_2.png) [@Elmarie\_Claasen](https://community.dhis2.org/u/Elmarie_Claasen)\
**Post date:** [9 October 2018 08:40 UTC](https://community.dhis2.org/t/password-expiry-alerts/5318/2 "2018-10-09T08:40:35Z")

</div>

Hi Walusiki,

Check that you do not have another instance of the database running somewhere e.g. a dev instance and de-activate this feature on those instance/s.

**Elmarie Claasen**

![Hisp logo](https://dhis2.b-cdn.net/uploads/default/original/1X/7c66cee43ee6d15fecc7390e4389276b0a8abd75.png)

Project Manager

Health Information Systems Program

Tel: 041-367 1027

Cell: 082 374 2209

E-mail: [elmarie@hisp.org](mailto:elmarie@hisp.org)

Skype: elmarie.claasen52

> **···**
>
> Hello,
> 
> I checked the “Enable password expiry alerts” box and users start receiving expiry notifications which do not stop even after they have changed their passwords. I checked for similar issues on Jira but couldn’t find any. Is there a work around to avoid this? Even after un-checking the option, the users who already received a notification continue to receive those still
> 
> **Walusiku J. Muyunda**
> 
> **Cell: +260967006614  
> Cell: +260971000614**
> 
> **[“We have heaven to win and hell to shun, our lives testify better!”](http://wildvoices.blogspot.com/)**

---

<div class="post-metadata">

**Author:** ![WaluQ](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/waluq/32/118_2.png) [@WaluQ](https://community.dhis2.org/u/WaluQ)\
**Post date:** [9 October 2018 08:52 UTC](https://community.dhis2.org/t/password-expiry-alerts/5318/3 "2018-10-09T08:52:02Z")

</div>

Thank you. I think that explains it. We have a dev server and live server and all the affected users have accounts on both. Thanks once more.

Regards.

![image](https://dhis2.b-cdn.net/uploads/default/original/1X/7c66cee43ee6d15fecc7390e4389276b0a8abd75.png)