Options not showing in tracker data entry (version 2.26; build revision 7db3ef8)

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net

This happened to my instance a few weeks ago after updating the war file and when i restored to old one it worked well. May be it could be a problem with the latest 2.26 war file…

···

On Tuesday, August 1, 2017 6:31 PM, Georgi Chakarov georgi@logicaloutcomes.net wrote:

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net


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Hi all,

I am also facing this issue in 2-3 instances after updating to latest 2.26 war file.

@ Georgi, Do you also have any program rules defined as we think this is related to program rules?

···

On Tue, Aug 1, 2017 at 10:08 PM, Absolom MURAMIRA absolom_m@yahoo.com wrote:

This happened to my instance a few weeks ago after updating the war file and when i restored to old one it worked well. May be it could be a problem with the latest 2.26 war file…

On Tuesday, August 1, 2017 6:31 PM, Georgi Chakarov georgi@logicaloutcomes.net wrote:

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net


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Thanks and Regards

Mithilesh Kumar Thakur

Dear Mithilesh
It is working fine on my instance with 2.26. I have faced same after first upgradation. But after re upgrading with clearing server cache and browser cache, the problem has solved.

···

On 2 Aug 2017 6:10 pm, “Mithilesh Kumar Thakur” mithilesh.hisp@gmail.com wrote:

Hi all,

I am also facing this issue in 2-3 instances after updating to latest 2.26 war file.

@ Georgi, Do you also have any program rules defined as we think this is related to program rules?


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On Tue, Aug 1, 2017 at 10:08 PM, Absolom MURAMIRA absolom_m@yahoo.com wrote:

This happened to my instance a few weeks ago after updating the war file and when i restored to old one it worked well. May be it could be a problem with the latest 2.26 war file…

On Tuesday, August 1, 2017 6:31 PM, Georgi Chakarov georgi@logicaloutcomes.net wrote:

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net


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Thanks and Regards

Mithilesh Kumar Thakur

Has anybody really responded to this? I am also facing the same challenge.

Regards

···

On Wed, Aug 2, 2017 at 3:07 PM, Nayeem Al Mifthah n.mifthah@gmail.com wrote:

Dear Mithilesh
It is working fine on my instance with 2.26. I have faced same after first upgradation. But after re upgrading with clearing server cache and browser cache, the problem has solved.


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On 2 Aug 2017 6:10 pm, “Mithilesh Kumar Thakur” mithilesh.hisp@gmail.com wrote:

Hi all,

I am also facing this issue in 2-3 instances after updating to latest 2.26 war file.

@ Georgi, Do you also have any program rules defined as we think this is related to program rules?


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On Tue, Aug 1, 2017 at 10:08 PM, Absolom MURAMIRA absolom_m@yahoo.com wrote:

This happened to my instance a few weeks ago after updating the war file and when i restored to old one it worked well. May be it could be a problem with the latest 2.26 war file…

On Tuesday, August 1, 2017 6:31 PM, Georgi Chakarov georgi@logicaloutcomes.net wrote:

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net


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Thanks and Regards

Mithilesh Kumar Thakur

Update to the latest build to 2.26 or 2.27. This is how it worked for me.

···

Has anybody really responded to this? I am also facing the same challenge.

Regards

On Wed, Aug 2, 2017 at 3:07 PM, Nayeem Al Mifthah n.mifthah@gmail.com wrote:

Dear Mithilesh

It is working fine on my instance with 2.26. I have faced same after first upgradation. But after re upgrading with clearing server cache and browser cache, the problem has solved.

On 2 Aug 2017 6:10 pm, “Mithilesh Kumar Thakur” mithilesh.hisp@gmail.com wrote:

Hi all,

I am also facing this issue in 2-3 instances after updating to latest 2.26 war file.

@ Georgi, Do you also have any program rules defined as we think this is related to program rules?

On Tue, Aug 1, 2017 at 10:08 PM, Absolom MURAMIRA absolom_m@yahoo.com wrote:

This happened to my instance a few weeks ago after updating the war file and when i restored to old one it worked well. May be it could be a problem with the latest 2.26 war file…

On Tuesday, August 1, 2017 6:31 PM, Georgi Chakarov <georgi@logicaloutcomes.net > wrote:

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net


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Thanks and Regards

Mithilesh Kumar Thakur


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Dear All

I have had a similar problem in the past and have simply cleared cache, worked in ‘incognito mode’ and run analytics. This has solved the problem as all has been correct with the build side, but it did not reflect.

I hope this helps.

Kind regards,

Terence

···

On Mon, Aug 28, 2017 at 12:15 PM, Georgi Chakarov georgi@logicaloutcomes.net wrote:

Update to the latest build to 2.26 or 2.27. This is how it worked for me.

From: Dhis2-users [mailto:dhis2-users-bounces+georgi=logicaloutcomes.net@lists.launchpad.net] On Behalf Of Stanley Kalyati

Sent: Monday, August 28, 2017 1:12 PM

To: Nayeem Al Mifthah n.mifthah@gmail.com

Cc: DHIS Users dhis2-users@lists.launchpad.net; DHIS 2 Developers list dhis2-devs@lists.launchpad.net

Subject: Re: [Dhis2-users] Options not showing in tracker data entry (version 2.26; build revision 7db3ef8)

Has anybody really responded to this? I am also facing the same challenge.

Regards

On Wed, Aug 2, 2017 at 3:07 PM, Nayeem Al Mifthah n.mifthah@gmail.com wrote:

Dear Mithilesh

It is working fine on my instance with 2.26. I have faced same after first upgradation. But after re upgrading with clearing server cache and browser cache, the problem has solved.

On 2 Aug 2017 6:10 pm, “Mithilesh Kumar Thakur” mithilesh.hisp@gmail.com wrote:

Hi all,

I am also facing this issue in 2-3 instances after updating to latest 2.26 war file.

@ Georgi, Do you also have any program rules defined as we think this is related to program rules?

On Tue, Aug 1, 2017 at 10:08 PM, Absolom MURAMIRA absolom_m@yahoo.com wrote:

This happened to my instance a few weeks ago after updating the war file and when i restored to old one it worked well. May be it could be a problem with the latest 2.26 war file…

On Tuesday, August 1, 2017 6:31 PM, Georgi Chakarov <georgi@logicaloutcomes.net > wrote:

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net


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Thanks and Regards

Mithilesh Kumar Thakur


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Terence Scott

Global Alliance for Rabies Control (GARC)

Pan-African Rabies Control Network (PARACON) Steering Committee

terence.scott@rabiesalliance.org

https://paracon.rabiesalliance.org

Skype: tpscott1987

World Rabies Day is onSeptember 28th 2017

Take action: you can register your World Rabies Day event, nominate someone for the WRD Awards and find out more here

Don’t forget to tweet us using #worldrabiesday

For me I simply designed the data entry form instead of using the default.This has worked for me.

However,surprisingly,when using the default form on Android,the options are visible.

Alot to learn I guess.

···

On Aug 28, 2017 12:20, “Terence Scott” terence.scott@rabiesalliance.org wrote:

Dear All

I have had a similar problem in the past and have simply cleared cache, worked in ‘incognito mode’ and run analytics. This has solved the problem as all has been correct with the build side, but it did not reflect.

I hope this helps.

Kind regards,

Terence

Terence Scott

Global Alliance for Rabies Control (GARC)

Pan-African Rabies Control Network (PARACON) Steering Committee

terence.scott@rabiesalliance.org

https://paracon.rabiesalliance.org

Skype: tpscott1987

World Rabies Day is onSeptember 28th 2017

Take action: you can register your World Rabies Day event, nominate someone for the WRD Awards and find out more here

Don’t forget to tweet us using #worldrabiesday

On Mon, Aug 28, 2017 at 12:15 PM, Georgi Chakarov georgi@logicaloutcomes.net wrote:

Update to the latest build to 2.26 or 2.27. This is how it worked for me.

From: Dhis2-users [mailto:dhis2-users-bounces+georgi=logicaloutcomes.net@lists.launchpad.net] On Behalf Of Stanley Kalyati

Sent: Monday, August 28, 2017 1:12 PM

To: Nayeem Al Mifthah n.mifthah@gmail.com

Cc: DHIS Users dhis2-users@lists.launchpad.net; DHIS 2 Developers list dhis2-devs@lists.launchpad.net

Subject: Re: [Dhis2-users] Options not showing in tracker data entry (version 2.26; build revision 7db3ef8)

Has anybody really responded to this? I am also facing the same challenge.

Regards

On Wed, Aug 2, 2017 at 3:07 PM, Nayeem Al Mifthah n.mifthah@gmail.com wrote:

Dear Mithilesh

It is working fine on my instance with 2.26. I have faced same after first upgradation. But after re upgrading with clearing server cache and browser cache, the problem has solved.

On 2 Aug 2017 6:10 pm, “Mithilesh Kumar Thakur” mithilesh.hisp@gmail.com wrote:

Hi all,

I am also facing this issue in 2-3 instances after updating to latest 2.26 war file.

@ Georgi, Do you also have any program rules defined as we think this is related to program rules?

On Tue, Aug 1, 2017 at 10:08 PM, Absolom MURAMIRA absolom_m@yahoo.com wrote:

This happened to my instance a few weeks ago after updating the war file and when i restored to old one it worked well. May be it could be a problem with the latest 2.26 war file…

On Tuesday, August 1, 2017 6:31 PM, Georgi Chakarov <georgi@logicaloutcomes.net > wrote:

Hello,

I have this funny issue, where I cannot see the options in tracker data entry. I have created an option set and the related options. All options are unit and have codes (see screenshot 1).

The option set has been assigned to the data element. When I go to tracker capture, the dropdown is empty and I cannot see any of the options (see screenshot 2). Any idea?

Screenshot 1 – Option set

Screenshot 2 – Tracker data entry, options now displaying

Georgi Chakarov, CIA | georgi@logicaloutcomes.net | +1-647-478-5634 x 104 | LogicalOutcomes c/o Centre for Social Innovation, 720 Bathurst Street, Toronto Canada M5S 2R4 | * You may unsubscribe from receiving commercial electronic messages from LogicalOutcomes by emailing *info@logicaloutcomes.net


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Mithilesh Kumar Thakur


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