Options not displaying on data entry form in tracker

What could be the cause of options not displaying in the data entry form as shown in the figure below? Could it be a bandwidth issue?

I have been experiencing it in tracker several times and keep refreshing until they get back but this time it has taken so long. Also, I would like to know the cause and get a better way to respond.


1 Like

I often have this problem. generally cleaning the browser cache solves it.

1 Like

Thanks for the support @didate! If there’s an issue like this maybe taking a look at the Console as well as the Network tab to find out what the error really is (maybe in a “fresh” profile in your browser) this way we could report it to the DHIS2 developers in a Jira issue. Thanks @bridget!