Not able to launch dhis2 -- getting an error at website

Support - Assistance technique
1

Hi,

I’ve downloaded the DHIS 2 Live zipped file, but have been unable to launch the program. I get the message that the program is running and I’m directed to http://localhost:8082/

However at this url, I get an HTTP Error 503 message with the reason listed as service_unavailable.

I first was getting a message that my version of Java was not compatible, so I uninstalled version 7 and installed version 6. However, even with version 6 I get the HTTP error.

Thank you in advance for any advice.

Thank you,

Maya

2

Dear Maya,

can you please share with us the log file called “dhis.log” found under /log ?

regards,

Lars

···

On Wed, Aug 21, 2013 at 10:49 AM, Maya Tholandi Maya.Tholandi@jhpiego.org wrote:

Hi,

I’ve downloaded the DHIS 2 Live zipped file, but have been unable to launch the program. I get the message that the program is running and I’m directed to http://localhost:8082/

However at this url, I get an HTTP Error 503 message with the reason listed as service_unavailable.

I first was getting a message that my version of Java was not compatible, so I uninstalled version 7 and installed version 6. However, even with version 6 I get the HTTP error.

Thank you in advance for any advice.

Thank you,

Maya

Maya Tholandi, MPH

Senior Strategic Information Advisor

Expanding Maternal and Neonatal Survival
(EMAS)

USAID Grantee

Tempo Scan Tower, Floor 21

Jl HR Rasuna Said Kav 3-4

Jakarta, Indonesia 12950

Office phone: +62-21-2920-1500, ext 134

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Email: maya.tholandi@jhpiego.org

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