Need some help

Support - Assistance technique
1

Hi All,

I started getting this error message recently and I will need some
help on how to solve it.

I try installing postgresql and the installing started up to the end
and the following message appear preventing the postgresql not to even
get started:

Problem running post-install step. Installation may not complete correctly
Error reading file C:/Program Files/PostgreSQL/8.4/data/postgresql.conf

Above is the error message.

Thanks

Stephen

2

Hi All,

I currently have dhis 2 version2.4 installed on a Windows platform and using MySQL version 5.1.57-community server as the database.

I created two data element categories namely:

Age with the category options ‘Less 15 yrs’ and ‘15+ yrs’

Sex with the category options ‘M’ and ‘F’

I then created a data element category combination called AgeSex with the selected categories being Age and Sex.

Next, I created a few data elements and selected AgeSex into the combination of categories field.

I then created a dataset consisting of the data elements previously created. The problem now is, I tried creating a data entry form but when I opened the data entry design form, the data elements in the selection box show only the Age category options and not the Sex. So, for each of my data elements, I have only two options:

data_element_name(15+ yrs)

data_element_name(Less 15 yrs)

instead of the expected four options:

data_element_name(15+ yrs, F)

data_element_name(Less 15 yrs, F)

data_element_name(15+ yrs, M)data_element_name(Less 15 yrs,M)

Please, is there anything I’m not doing right? I need your help to resolve this.

Thank you.

John.

3

Hello Stephen,

I feel this is a access right problem. Recent Windows system has been
disabled to change under "C:/Program Files/" by program for the change
management.
To avoid this problem, I created folder like as "C:/usr " and installed it
under the "usr" folder.

Best regards,
     Suzuki

···

-----Original Message-----
From: dhis2-users-bounces+shin461=gmail.com@lists.launchpad.net
[mailto:dhis2-users-bounces+shin461=gmail.com@lists.launchpad.net] On Behalf
Of Stephen Gbanyan
Sent: Monday, October 03, 2011 6:11 PM
To: dhis2-users
Subject: [Dhis2-users] Need some help

Hi All,

I started getting this error message recently and I will need some help on
how to solve it.

I try installing postgresql and the installing started up to the end and the
following message appear preventing the postgresql not to even get started:

Problem running post-install step. Installation may not complete correctly
Error reading file C:/Program Files/PostgreSQL/8.4/data/postgresql.conf

Above is the error message.

Thanks

Stephen

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Post to : dhis2-users@lists.launchpad.net
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4

Hi Suzuki,

Thanks for the respond will try and get back to you.

Stephen

···

On 10/3/11, Shinichi Suzuki <shin461@gmail.com> wrote:

Hello Stephen,

I feel this is a access right problem. Recent Windows system has been
disabled to change under "C:/Program Files/" by program for the change
management.
To avoid this problem, I created folder like as "C:/usr " and installed it
under the "usr" folder.

Best regards,
     Suzuki

-----Original Message-----
From: dhis2-users-bounces+shin461=gmail.com@lists.launchpad.net
[mailto:dhis2-users-bounces+shin461=gmail.com@lists.launchpad.net] On Behalf
Of Stephen Gbanyan
Sent: Monday, October 03, 2011 6:11 PM
To: dhis2-users
Subject: [Dhis2-users] Need some help

Hi All,

I started getting this error message recently and I will need some help on
how to solve it.

I try installing postgresql and the installing started up to the end and the
following message appear preventing the postgresql not to even get started:

Problem running post-install step. Installation may not complete correctly
Error reading file C:/Program Files/PostgreSQL/8.4/data/postgresql.conf

Above is the error message.

Thanks

Stephen

_______________________________________________
Mailing list: DHIS 2 Users in Launchpad
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : DHIS 2 Users in Launchpad
More help : ListHelp - Launchpad Help

5

Hi John,

hard to say. Are you sure that ALL of those data elements share the
same category combination? Any exceptions in the log? Is your database
online somewhere so we can have a look?

regards, Lars

···

On Mon, Oct 3, 2011 at 6:38 PM, John Ojo <jnojo@yahoo.com> wrote:

Hi All,

I currently have dhis 2 version2.4 installed on a Windows platform and using
MySQL version 5.1.57-community server as the database.
I created two data element categories namely:
Age with the category options 'Less 15 yrs' and '15+ yrs'
Sex with the category options 'M' and 'F'
I then created a data element category combination called AgeSex with the
selected categories being Age and Sex.
Next, I created a few data elements and selected AgeSex into the combination
of categories field.
I then created a dataset consisting of the data elements previously created.
The problem now is, I tried creating a data entry form but when I opened the
data entry design form, the data elements in the selection box show only the
Age category options and not the Sex. So, for each of my data elements, I
have only two options:
data_element_name(15+ yrs)
data_element_name(Less 15 yrs)

instead of the expected four options:
data_element_name(15+ yrs, F)
data_element_name(15+ yrs, M)
data_element_name(Less 15 yrs, F)
data_element_name(Less 15 yrs,M)
Please, is there anything I'm not doing right? I need your help to resolve
this.
Thank you.
John.

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Mailing list: DHIS 2 Users in Launchpad
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : DHIS 2 Users in Launchpad
More help : ListHelp - Launchpad Help

6

Hi John,

The same happened to me, and the point was that I added a Data Element Category to the Data Element Category Combination when it (the combination) was already assigned to a data element, wich also was already assigned to a data set.

The solution was to create again the Category Combination and assing it to the data element. Not elegant… but it did work :slight_smile:

So I suggest… make sure you did everything in the order " categories , categories combination, data element, data set " and if you didn’t or don’t remember… Create a new category combination from scratch and check if it works then.

Hope it helps!

Marta

···

2011/10/5 Lars Helge Øverland larshelge@gmail.com

Hi John,

hard to say. Are you sure that ALL of those data elements share the

same category combination? Any exceptions in the log? Is your database

online somewhere so we can have a look?

regards, Lars

On Mon, Oct 3, 2011 at 6:38 PM, John Ojo jnojo@yahoo.com wrote:

Hi All,

I currently have dhis 2 version2.4 installed on a Windows platform and using

MySQL version 5.1.57-community server as the database.

I created two data element categories namely:

Age with the category options ‘Less 15 yrs’ and ‘15+ yrs’

Sex with the category options ‘M’ and ‘F’

I then created a data element category combination called AgeSex with the

selected categories being Age and Sex.

Next, I created a few data elements and selected AgeSex into the combination

of categories field.

I then created a dataset consisting of the data elements previously created.

The problem now is, I tried creating a data entry form but when I opened the

data entry design form, the data elements in the selection box show only the

Age category options and not the Sex. So, for each of my data elements, I

have only two options:

data_element_name(15+ yrs)

data_element_name(Less 15 yrs)

instead of the expected four options:

data_element_name(15+ yrs, F)

data_element_name(15+ yrs, M)

data_element_name(Less 15 yrs, F)

data_element_name(Less 15 yrs,M)

Please, is there anything I’m not doing right? I need your help to resolve

this.

Thank you.

John.

Mailing list: https://launchpad.net/~dhis2-users

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7

Thanks Marta and Lars, I will double-check and try out your suggestions and get back to you.

For now, the database using the dhis2 version 2.4 is not in production so not yet online. I wanted to be sure everything works perfectly alright before updating the version on our server, which is the version 2.3.

Thank you so much.

John.

John Ojo MD, FMCPH

Consultant Public Health Physician
Senior Monitoring & Evaluation Advisor

Action for West Africa Region (AWARE II)
Accra, Ghana.
Mobile: +223 544334105
Email: jojo@aware2.org

···

From: Marta Vila martavila@gmail.com
To: Lars Helge Øverland larshelge@gmail.com
Cc: John Ojo jnojo@yahoo.com; dhis2-users dhis2-users@lists.launchpad.net
Sent: Wednesday, October 5, 2011 1:19 PM
Subject: Re: [Dhis2-users] Data Element Category Combination not combining

Hi John,

The same happened to me, and the point was that I added a Data Element Category to the Data Element Category Combination when it (the combination) was already assigned to a data element, wich also was already assigned to a data set.

The solution was to create again the Category Combination and assing it to the data element. Not elegant… but it did work :slight_smile:

So I suggest… make sure you did everything in the order " categories , categories combination, data element, data set " and if you didn’t or don’t remember… Create a new category combination from scratch and check if it works then.

Hope it helps!

Marta

2011/10/5 Lars Helge Øverland larshelge@gmail.com

Hi John,

hard to say. Are you sure that ALL of those data elements share the

same category combination? Any exceptions in the log? Is your database

online somewhere so we can have a look?

regards, Lars

On Mon, Oct 3, 2011 at 6:38 PM, John Ojo jnojo@yahoo.com wrote:

Hi All,

I currently have dhis 2 version2.4 installed on a Windows platform and using

MySQL version 5.1.57-community server as the database.

I created two data element categories namely:

Age with the category options ‘Less 15 yrs’ and ‘15+ yrs’

Sex with the category options ‘M’ and ‘F’

I then created a data element category combination called AgeSex with the

selected categories being Age and Sex.

Next, I created a few data elements and selected AgeSex into the combination

of categories field.

I then created a dataset consisting of the data elements previously created.

The problem now is, I tried creating a data entry form but when I opened the

data entry design form, the data elements in the selection box show only the

Age category options and not the Sex. So, for each of my data elements, I

have only two options:

data_element_name(15+ yrs)

data_element_name(Less 15 yrs)

instead of the expected four options:

data_element_name(15+ yrs, F)

data_element_name(15+ yrs, M)

data_element_name(Less 15 yrs, F)

data_element_name(Less 15 yrs,M)

Please, is there anything I’m not doing right? I need your help to resolve

this.

Thank you.

John.

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-users

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More help : https://help.launchpad.net/ListHelp