DHIS2 Community

My saved favourites not opening

Support - Assistance technique

tkiyemba (Kiyemba Timothy) 20 February 2017 13:20 1

Dear all,

Has any one experienced this? When I try to open any of my saved favourites, they do not open. A message "creating table … " appears but the saved outputs do not open. Could I have missed out on a vital setting? Please help. See picture below with the message.

Knut_Staring (Knut Staring) 20 February 2017 14:21 2

Hi Timothy,

Whenever you encounter such problems, please provide the error messages from your browser console, and also look for errors in the Tomcat log.

It is hard to know from the screenshot alone.

Regards,

Knut

···

On Mon, Feb 20, 2017 at 2:20 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:

Dear all,

Has any one experienced this? When I try to open any of my saved favourites, they do not open. A message "creating table … " appears but the saved outputs do not open. Could I have missed out on a vital setting? Please help. See picture below with the message.

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

tkiyemba (Kiyemba Timothy) 20 February 2017 14:56 3

Thanks Knut,

Sorry about my not including errors in my browser console. Please see error messages from my browser console;

sI: about to establish extension connection for WIDGET_CONTENT_MESSAGE - url: http://localhost:8080/misca/dhis-web-event-reports/index.html

scriptInjector.js:191 sI: adding WIDGET_CONTENT_MESSAGE message listener

reservespaceifenabled.js:5 rsie: reserveSpace

reservespaceifenabled.js:7 rsie: getToolbarData

reservespaceifenabled.js:66 rsie: leaving js

reservespaceifenabled.js:15 rsie: getToolbarDataCallback(Arguments[1])

reservespaceifenabled.js:25 rsie: window.toolbarData: Object

reservespaceifenabled.js:26 rsie: window.Content: undefined

reservespaceifenabled.js:35 rsie: getToolbarDataCallback - done

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : document ready

contentScript.js:42 cS: logger: Array[1] : running callback

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : firing tab complete

contentScript.js:80 cS: sending TAB_COMPLETE

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onAdd (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.insert (ext-all.js:15)

at m.onNodeExpand (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onAdd (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.insert (ext-all.js:15)

at m.onNodeExpand (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onRemove (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.remove (ext-all.js:15)

at m.onNodeCollapse (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

···

On Mon, Feb 20, 2017 at 5:21 PM, Knut Staring knutst@gmail.com wrote:

Hi Timothy,

Whenever you encounter such problems, please provide the error messages from your browser console, and also look for errors in the Tomcat log.

It is hard to know from the screenshot alone.

Regards,

Knut

On Mon, Feb 20, 2017 at 2:20 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:

Dear all,

Has any one experienced this? When I try to open any of my saved favourites, they do not open. A message "creating table … " appears but the saved outputs do not open. Could I have missed out on a vital setting? Please help. See picture below with the message.

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

tkiyemba (Kiyemba Timothy) 21 February 2017 07:00 4

Dear all,

Any clues I could get on this? Please help.

Timothy

···

On Mon, Feb 20, 2017 at 5:21 PM, Knut Staring knutst@gmail.com wrote:

Hi Timothy,

Whenever you encounter such problems, please provide the error messages from your browser console, and also look for errors in the Tomcat log.

It is hard to know from the screenshot alone.

Regards,

Knut

On Mon, Feb 20, 2017 at 2:20 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:

Dear all,

Has any one experienced this? When I try to open any of my saved favourites, they do not open. A message "creating table … " appears but the saved outputs do not open. Could I have missed out on a vital setting? Please help. See picture below with the message.

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

Knut_Staring (Knut Staring) 21 February 2017 12:36 5

Do you see the same in the online demo?

···

On Feb 21, 2017 1:34 PM, “timothy kiyemba” tkiyemba@gmail.com wrote:

I have cleared cache several times. The problem still persists. Im using DHIS2 2.26

From: Knut Staring
Sent: ‎21/‎02/‎2017 15:21
To: Timothy Kiyemba
Subject: Re: FW: [Dhis2-users] My saved favourites not opening

Sorry Timothy, I dont know. Have you tried clearing your browser cache (or a different browser)?

Which version of Dhis?

On Feb 21, 2017 1:16 PM, “timothy kiyemba” tkiyemba@gmail.com wrote:

Dear Knut,

Any clues?

From: timothy kiyemba
Sent: ‎21/‎02/‎2017 10:00
To: Timothy Kiyemba; Knut Staring
Cc: dhis2-devs; dhis2-users
Subject: RE: [Dhis2-users] My saved favourites not opening

Dear all,

Any clues I could get on this? Please help.

Timothy

From: Timothy Kiyemba
Sent: ‎20/‎02/‎2017 17:56
To: Knut Staring
Cc: dhis2-devs; dhis2-users
Subject: Re: [Dhis2-users] My saved favourites not opening

Thanks Knut,

Sorry about my not including errors in my browser console. Please see error messages from my browser console;

sI: about to establish extension connection for WIDGET_CONTENT_MESSAGE - url: http://localhost:8080/misca/dhis-web-event-reports/index.html

scriptInjector.js:191 sI: adding WIDGET_CONTENT_MESSAGE message listener

reservespaceifenabled.js:5 rsie: reserveSpace

reservespaceifenabled.js:7 rsie: getToolbarData

reservespaceifenabled.js:66 rsie: leaving js

reservespaceifenabled.js:15 rsie: getToolbarDataCallback(Arguments[1])

reservespaceifenabled.js:25 rsie: window.toolbarData: Object

reservespaceifenabled.js:26 rsie: window.Content: undefined

reservespaceifenabled.js:35 rsie: getToolbarDataCallback - done

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : document ready

contentScript.js:42 cS: logger: Array[1] : running callback

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : firing tab complete

contentScript.js:80 cS: sending TAB_COMPLETE

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onAdd (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.insert (ext-all.js:15)

at m.onNodeExpand (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onAdd (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.insert (ext-all.js:15)

at m.onNodeExpand (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onRemove (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.remove (ext-all.js:15)

at m.onNodeCollapse (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

On Mon, Feb 20, 2017 at 5:21 PM, Knut Staring knutst@gmail.com wrote:

Hi Timothy,

Whenever you encounter such problems, please provide the error messages from your browser console, and also look for errors in the Tomcat log.

It is hard to know from the screenshot alone.

Regards,

Knut

On Mon, Feb 20, 2017 at 2:20 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:

Dear all,

Has any one experienced this? When I try to open any of my saved favourites, they do not open. A message "creating table … " appears but the saved outputs do not open. Could I have missed out on a vital setting? Please help. See picture below with the message.

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

tkiyemba (Kiyemba Timothy) 21 February 2017 12:38 6

The online demo is working fine

···

On Feb 21, 2017 1:34 PM, “timothy kiyemba” tkiyemba@gmail.com wrote:

I have cleared cache several times. The problem still persists. Im using DHIS2 2.26

From: Knut Staring
Sent: ‎21/‎02/‎2017 15:21
To: Timothy Kiyemba
Subject: Re: FW: [Dhis2-users] My saved favourites not opening

Sorry Timothy, I dont know. Have you tried clearing your browser cache (or a different browser)?

Which version of Dhis?

On Feb 21, 2017 1:16 PM, “timothy kiyemba” tkiyemba@gmail.com wrote:

Dear Knut,

Any clues?

From: timothy kiyemba
Sent: ‎21/‎02/‎2017 10:00
To: Timothy Kiyemba; Knut Staring
Cc: dhis2-devs; dhis2-users
Subject: RE: [Dhis2-users] My saved favourites not opening

Dear all,

Any clues I could get on this? Please help.

Timothy

From: Timothy Kiyemba
Sent: ‎20/‎02/‎2017 17:56
To: Knut Staring
Cc: dhis2-devs; dhis2-users
Subject: Re: [Dhis2-users] My saved favourites not opening

Thanks Knut,

Sorry about my not including errors in my browser console. Please see error messages from my browser console;

sI: about to establish extension connection for WIDGET_CONTENT_MESSAGE - url: http://localhost:8080/misca/dhis-web-event-reports/index.html

scriptInjector.js:191 sI: adding WIDGET_CONTENT_MESSAGE message listener

reservespaceifenabled.js:5 rsie: reserveSpace

reservespaceifenabled.js:7 rsie: getToolbarData

reservespaceifenabled.js:66 rsie: leaving js

reservespaceifenabled.js:15 rsie: getToolbarDataCallback(Arguments[1])

reservespaceifenabled.js:25 rsie: window.toolbarData: Object

reservespaceifenabled.js:26 rsie: window.Content: undefined

reservespaceifenabled.js:35 rsie: getToolbarDataCallback - done

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : document ready

contentScript.js:42 cS: logger: Array[1] : running callback

contentScript.js:42 cS: logger: Array[1] : undefined

contentScript.js:42 cS: logger: Array[1] : firing tab complete

contentScript.js:80 cS: sending TAB_COMPLETE

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onAdd (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.insert (ext-all.js:15)

at m.onNodeExpand (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onAdd (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.insert (ext-all.js:15)

at m.onNodeExpand (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

ext-all.js:15 Uncaught TypeError: Cannot read property ‘internalId’ of undefined

at m.updateIndexes (ext-all.js:15)

at m.onRemove (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

at m.remove (ext-all.js:15)

at m.onNodeCollapse (ext-all.js:15)

at m.fire (ext-all.js:15)

at m.continueFireEvent (ext-all.js:15)

at m.fireEvent (ext-all.js:15)

On Mon, Feb 20, 2017 at 5:21 PM, Knut Staring knutst@gmail.com wrote:

Hi Timothy,

Whenever you encounter such problems, please provide the error messages from your browser console, and also look for errors in the Tomcat log.

It is hard to know from the screenshot alone.

Regards,

Knut

On Mon, Feb 20, 2017 at 2:20 PM, Timothy Kiyemba tkiyemba@gmail.com wrote:

Dear all,

Has any one experienced this? When I try to open any of my saved favourites, they do not open. A message "creating table … " appears but the saved outputs do not open. Could I have missed out on a vital setting? Please help. See picture below with the message.

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–