I have configured DHIS2 on my local server and each time I click on the Maps application, it just loads a blank white page. The application does not load. I tried checking the log file but it does not write an error or anything.
I am running DHIS2 version 2.36.4
I added the PostGIS extension in the DHIS2 database. I have attached screenshots of the blank page that I am getting, as well my DHIS2 database with extension.
Can anyone point out what I am missing. Thank you in advance.
Hi, could you please open the browser console and report if there are any error messages showing?
Thanks so much for your response. Yes, there is an error that shows. It says
Uncaught Syntax Error: illegal character U+20AC in the file and line number [app.js:2:1375305]
See screenshot below:
The console error is generic and doesn’t provide enough details, would you click on the Network tab and select the red text and then take a screenshot? If we get a generic error there as well then we might need to get the Catalina.out log (without sensitive info) please. Thank you for your understanding!
This might be related to this issue: Maintenanace page bad characters
How are you running DHIS2?
I have uploaded the network tab and seems we are still getting the generic error. I have also uploaded the Catalina Log file for your reference.
Many thanks for pointing me in this direction. That was indeed the issue. I had to change file encoding for Java to UTF-8 and it was resolved.
Thank you so much!