log in into an instance fail and no error message

Support - Assistance technique
1

This is happening to all users especially using Google Chrome, does anyone faced this problem previously?

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On Jul 16, 2016 6:07 PM, “J. Paul Mutali” mutali@gmail.com wrote:

Hi there,

we are having issues on our instances where users can login to instances,

when you restart the server , everything works for few hours and then no user cant enter again and the instance does not give any error message.

here is the log form one instance:

INFO 2016-07-16 02:00:02,302 ‘system-process’ create org.hisp.dhis.datastatistics.DataStatistics, uid: xry0yKYJwrm (AuditLogUtil.java [taskScheduler-7])

  • INFO 2016-07-16 02:00:02,926 Saved data statistics snapshot (DataStatisticsTask.java [taskScheduler-7])
  • WARN 2016-07-16 10:22:31,761 Authentication event AuthenticationSuccessEvent:randy; details: org.springframework.security.web.authentication.WebAuthenticationDetails@166c8: RemoteIpAddress: 10.0.3.2; SessionId: 0B0B9001C894367D42DDDD97E8EEC87D (LoggerListener.java [tomcat-http-2])
  • WARN 2016-07-16 10:22:31,888 Authentication event SessionFixationProtectionEvent: randy; details: org.springframework.security.web.authentication.WebAuthenticationDetails@166c8: RemoteIpAddress: 10.0.3.2; SessionId: 0B0B9001C894367D42DDDD97E8EEC87D (LoggerListener.java [tomcat-http-2])
  • WARN 2016-07-16 10:22:31,888 Authentication event InteractiveAuthenticationSuccessEvent: randy; details: org.springframework.security.web.authentication.WebAuthenticationDetails@166c8: RemoteIpAddress: 10.0.3.2; SessionId: 0B0B9001C894367D42DDDD97E8EEC87D (LoggerListener.java [tomcat-http-2])
  • INFO 2016-07-16 10:22:32,199 ‘randy’ update org.hisp.dhis.user.UserCredentials, name: Randy Wilson, uid: Wqd844HmPt5 (AuditLogUtil.java [tomcat-http-2])
  • WARN 2016-07-16 10:22:37,404 Authentication event AuthenticationSuccessEvent:randy; details: org.springframework.security.web.authentication.WebAuthenticationDetails@ffff4c9c: RemoteIpAddress: 10.0.3.2; SessionId: F1CF7C76C0C4359EBB9759A9295D3AC3 (LoggerListener.java [tomcat-http-1])
  • WARN 2016-07-16 10:22:37,405 Authentication event SessionFixationProtectionEvent: randy; details: org.springframework.security.web.authentication.WebAuthenticationDetails@ffff4c9c: RemoteIpAddress: 10.0.3.2; SessionId: F1CF7C76C0C4359EBB9759A9295D3AC3 (LoggerListener.java [tomcat-http-1])
  • WARN 2016-07-16 10:22:37,405 Authentication event InteractiveAuthenticationSuccessEvent: randy; details: org.springframework.security.web.authentication.WebAuthenticationDetails@ffff4c9c: RemoteIpAddress: 10.0.3.2; SessionId: F1CF7C76C0C4359EBB9759A9295D3AC3 (LoggerListener.java [tomcat-http-1])
  • INFO 2016-07-16 10:22:37,413 ‘randy’ update org.hisp.dhis.user.UserCredentials, name: Randy Wilson, uid: Wqd844HmPt5 (AuditLogUtil.java [tomcat-http-1])

any hint?

10.0.3.2 is our proxy server (nginx)

Thanks