Issues with Dashboards in DHIS2 version 2.39.6

[cassamo (Banucho Cassamo)]

I recently updated DHIS2 from version 2.37 to version 2.39.6. After the update, my dashboards started showing the following error: “There was an error loading data for this item”, as illustrated in the attached screenshot. I also tried creating new visuals in the Data Visualizer app and loading them into the Dashboard, but they are not displaying correctly either.

Thank you for your help

[Stephan_Mestach (Stéphan Mestach)]

1. did you relaunched the analytics generation since the upgrade ?

2. try to get more details about the error

   • open the browser console to get more details about the error.
   • or open the tomcat logs

3. Is there any missing manual step in the upgrade in the release notes ? like an sql script to launch (not sure when flyway was introduced), dashboard feature that is no more supported in data viz app.

[cassamo (Banucho Cassamo)]

@Stephan_Mestach

• did you relaunched the analytics generation since the upgrade ?
• Answer: Yes
• try to get more details about the error
• open the browser console to get more details about the error.
• or open the tomcat logs
• Answer: There is no error in the logs.
• Is there any missing manual step in the upgrade in the release notes ? like an sql script to launch (not sure when flyway was introduced), dashboard feature that is no more supported in data viz app.
• Answer: The documentation only recommends changing the WAR file.

I tried recreating the dashboards from scratch. Initially, they were visible, but when I refreshed the new dashboard, the error reappeared.

[snhane (Stelio Sergio)]

You can use the scheduler app to run manually.
This will recreate your analytics tables.
Alternatively you can wait until the scheduler runs by itself, usually midnight.