Issue displaying event line list after moving to 2.37.4?

Support - Assistance technique
1

Hi all,
Has anyone had trouble in event reports display an event line list in a tracker program? I tested on 2.37.3 and then during the update to the live instance went to 2.37.4 (my bad). The event-based line list worked fine on 2.37.3 but not .4. I am not seeing the issue in the play site for 37.4 though, so might just be a weird thing on my instance but putting it out there in case others have this issue.
~Natalie

2

Thank you for the post @Natalie_Tibbels!

Would you like to share more info about the issue? Are you seeing any errors in the Network tab? Do you see any errors in the Catalina.out log when you run the analytics tables export?

Just in case try to use a new browser incognito mode to be 100% sure it’s not a cache issue and if it works then remember to clear the cache using the Browser Cache Cleaner app and the Data Administration app.

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I had done the hard reload, ran analytics, cleared cache, and used incognito mode to no avail… but several hours later it started working. Probably just a delay after running analytics and wasn’t patient enough! Thanks!

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4

Hi @Gassim ,

I have also been having the same issue when I upgrade from 2.36.9 to 2.37.x, I cannot see the line lists. I have also tried to upgrade from 2.36.9 to 2.38.0, still same issue with line lists even with the new Line Listing app.

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Kindly assist

Regards,
Cynthia

5

We have also the same issue with the Line list report after upgrading to 2.38. Any workaround so far?

Thanks
Solomon

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The new line listing app was released on the App Hub, not as part of the core release. You can install the app from the Apps Management App in DHIS 2, or download and install it directly from the App Hub:

https://apps.dhis2.org/

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@ckambobe @Sol

Would it be possible to please try to reproduce this on play? If you can’t please share the Catalina.out log (without sensitive info)

Thanks!

8

@Lars are you implying that the “existing” line listing app no longer works and we must download the new line listing app from the play store?

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Hi Chase you probably already solved this, but event reports should still work even as of 2.38 along side the new line listing app.

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10

@Lars @Shurajit_Dutta, Morning. Any solution on the issue stated above. I am facing same issue, event report not display events in line list while it shows data using pivot table

warm regards

Amza

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Please @Amza, check if the same process works for you.

If it doesn’t please share the logs (Network tab in the browser developer tools F12), Catalina.out log as well (without sensitive info) and steps to reproduce.

Thanks!