installation problem with Dhis 2 live

Hinds_Ms_Angela_CEC · 24 January 2012 20:11

Hi All

I am exploring the use of DHis2. I have downloaded and installed the DHIS 2 live and JRE 6. When I run the .exe I am getting the following error message in the browser (Firefox) screen

“HTTP ERROR: 503 Problem accessing /. Reason: SERVICE_UNAVAILABLE”

Any suggestions?

Thanks

Angela

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jason · 25 January 2012 07:23

Hi Angela,

It is a bit difficult to say exactly what the cause of the problem without looking at the logs.

Could you start the application with the command line (Start->Run) and type “cmd”

and then navigate to where you have the application saved on your dhis2-live.

Then type “java -jar dhis2-live.jar > dhis2log.txt”

You will see a lot of funny messages in the command prompt, and your browser should open up a page.

Go back to the command prompt and press “Ctrl C”. If you can post the contents of the “dhis2log.txt” to the list (or better on pastebin.com), we should be able to find out what is going on .

Regards,

Jason

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On Tue, Jan 24, 2012 at 10:11 PM, Hinds, Ms. Angela (CEC) hindsang@carec.paho.org wrote: