Event report is still working

Support - Assistance technique
1

Hi all,
I am hosting DHIS2 on localhost

System:

-DHIS2 v2.18 built date:2015-02-10 02:03

-Tomcat v7

When i open event report, i can view “Aggregate value”, But when i click on “Individual Case”, it still stuck loading like in attached file.

SO what should i do? the result of records just only 61records.

Thank you

CHANNARA

image

2

This is often caused by old cached versions in your machine.

As usual, if you are having problems.

  1. Take a look at the Tomcat log of DHIS2. Do you see any exceptions when you try and access the event report?

  2. If you see nothing, open up the Developer tools of your browser, and report back any JavaScript errors.

If you see anything there, you can report them back to the list.

Other things to do before that.

  1. Completely clear your browser cache.

  2. Completely clear your reverse proxy cache, if you have one.

Regards,

Jason

···

On Mon, Mar 30, 2015 at 7:10 AM, channara rin rin.channara@gmail.com wrote:

Hi all,
I am hosting DHIS2 on localhost

System:

-DHIS2 v2.18 built date:2015-02-10 02:03

-Tomcat v7

When i open event report, i can view “Aggregate value”, But when i click on “Individual Case”, it still stuck loading like in attached file.

SO what should i do? the result of records just only 61records.

Thank you

CHANNARA

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

–

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

3

when i check with console i saw this problem:

image

···

On Mon, Mar 30, 2015 at 1:25 PM, Jason Pickering jason.p.pickering@gmail.com wrote:

This is often caused by old cached versions in your machine.

As usual, if you are having problems.

  1. Take a look at the Tomcat log of DHIS2. Do you see any exceptions when you try and access the event report?
  1. If you see nothing, open up the Developer tools of your browser, and report back any JavaScript errors.

If you see anything there, you can report them back to the list.

Other things to do before that.

  1. Completely clear your browser cache.
  1. Completely clear your reverse proxy cache, if you have one.

Regards,

Jason

On Mon, Mar 30, 2015 at 7:10 AM, channara rin rin.channara@gmail.com wrote:

Hi all,
I am hosting DHIS2 on localhost

System:

-DHIS2 v2.18 built date:2015-02-10 02:03

-Tomcat v7

When i open event report, i can view “Aggregate value”, But when i click on “Individual Case”, it still stuck loading like in attached file.

SO what should i do? the result of records just only 61records.

Thank you

CHANNARA

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

–