Event Capture is not loading

Support - Assistance technique
1

Dear All

Suddenly from few days ago out event capture is not loading. Only country Orgunit loaded and showing ‘Loading meta-data’.

image

There is no error log in the tomcat but I find error in the script which is

Uncaught TypeError: Cannot read property ‘programStageDataElements’ of undefined

at [http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61)

at Array.forEach (native)

at Function.j.each.j.forEach ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599))

at Object.filterMissingPrograms ([http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7))

at Object.<anonymous> ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

at Object.fire ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

Please help me to resolve the problem.

···

Muhammad Abdul Hannan Khan

Secretary

HISP Bangladesh

T +880-2- 8816459, 8816412 ext 118

F +88 02 8813 875

M+88 01819 239 241

M+88 01534 312 066

E hannank@gmail.com

S hannan.khan.dhaka

B hannan-tech.blogspot.com

L https://bd.linkedin.com/in/hannankhan

2

Hi Hannan,

Which version are you using?

Seems you have had metadata change. Check if all your programs have program stage and for the program stages to have data elements assigned to them.

Also, can you clear your browser cache and try one more time?

image

···

On Tue, Sep 27, 2016 at 8:36 AM, Hannan Khan hannank@gmail.com wrote:

Dear All

Suddenly from few days ago out event capture is not loading. Only country Orgunit loaded and showing ‘Loading meta-data’.

There is no error log in the tomcat but I find error in the script which is

Uncaught TypeError: Cannot read property ‘programStageDataElements’ of undefined

at [http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61)

at Array.forEach (native)

at Function.j.each.j.forEach ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599))

at Object.filterMissingPrograms ([http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7))

at Object.<anonymous> ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

at Object.fire ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

Please help me to resolve the problem.

Muhammad Abdul Hannan Khan

Secretary

HISP Bangladesh

T +880-2- 8816459, 8816412 ext 118

F +88 02 8813 875

M+88 01819 239 241

M+88 01534 312 066

E hannank@gmail.com

S hannan.khan.dhaka

B hannan-tech.blogspot.com

L https://bd.linkedin.com/in/hannankhan

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

–

Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

3

Thanks Abyot.

I tried several times clearing cache and using incognito mode as well.

Tried several version including the new release, version 2.22 release d031d6c.

I am not sure if any metadata changed. But meta data changed how could we solve the problem?

Regards

Hannan

image

···

On Tue, Sep 27, 2016 at 6:09 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

Hi Hannan,

Which version are you using?

Seems you have had metadata change. Check if all your programs have program stage and for the program stages to have data elements assigned to them.

Also, can you clear your browser cache and try one more time?

–

–

Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

On Tue, Sep 27, 2016 at 8:36 AM, Hannan Khan hannank@gmail.com wrote:

Dear All

Suddenly from few days ago out event capture is not loading. Only country Orgunit loaded and showing ‘Loading meta-data’.

There is no error log in the tomcat but I find error in the script which is

Uncaught TypeError: Cannot read property ‘programStageDataElements’ of undefined

at [http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61)

at Array.forEach (native)

at Function.j.each.j.forEach ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599))

at Object.filterMissingPrograms ([http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7))

at Object.<anonymous> ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

at Object.fire ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

Please help me to resolve the problem.

Muhammad Abdul Hannan Khan

Secretary

HISP Bangladesh

T +880-2- 8816459, 8816412 ext 118

F +88 02 8813 875

M+88 01819 239 241

M+88 01534 312 066

E hannank@gmail.com

S hannan.khan.dhaka

B hannan-tech.blogspot.com

L https://bd.linkedin.com/in/hannankhan

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Muhammad Abdul Hannan Khan

Secretary

HISP Bangladesh

T +880-2- 8816459, 8816412 ext 118

F +88 02 8813 875

M+88 01819 239 241

M+88 01534 312 066

E hannank@gmail.com

S hannan.khan.dhaka

B hannan-tech.blogspot.com

L https://bd.linkedin.com/in/hannankhan

4

Clearing cache is going to help when there are metadata changes.

image

···

On Tue, Sep 27, 2016 at 2:15 PM, Hannan Khan hannank@gmail.com wrote:

Thanks Abyot.

I tried several times clearing cache and using incognito mode as well.

Tried several version including the new release, version 2.22 release d031d6c.

I am not sure if any metadata changed. But meta data changed how could we solve the problem?

Regards

Hannan

–

Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

On Tue, Sep 27, 2016 at 6:09 PM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

Hi Hannan,

Which version are you using?

Seems you have had metadata change. Check if all your programs have program stage and for the program stages to have data elements assigned to them.

Also, can you clear your browser cache and try one more time?

–
Muhammad Abdul Hannan Khan

Secretary

HISP Bangladesh

T +880-2- 8816459, 8816412 ext 118

F +88 02 8813 875

M+88 01819 239 241

M+88 01534 312 066

E hannank@gmail.com

S hannan.khan.dhaka

B hannan-tech.blogspot.com

L https://bd.linkedin.com/in/hannankhan

–

Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

On Tue, Sep 27, 2016 at 8:36 AM, Hannan Khan hannank@gmail.com wrote:

Dear All

Suddenly from few days ago out event capture is not loading. Only country Orgunit loaded and showing ‘Loading meta-data’.

There is no error log in the tomcat but I find error in the script which is

Uncaught TypeError: Cannot read property ‘programStageDataElements’ of undefined

at [http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:239:61)

at Array.forEach (native)

at Function.j.each.j.forEach ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/underscore.min.js:5:599))

at Object.filterMissingPrograms ([http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7](http://103.247.238.82:8080/dhismohfw/dhis-web-event-capture/scripts/event-capture.js:238:7))

at Object.<anonymous> ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:18263))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

at Object.fire ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17744))

at k ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:16920))

at Object.fireWith ([http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707](http://103.247.238.82:8080/dhismohfw/dhis-web-commons/javascripts/jQuery/jquery.min.js:2:17707))

Please help me to resolve the problem.

Muhammad Abdul Hannan Khan

Secretary

HISP Bangladesh

T +880-2- 8816459, 8816412 ext 118

F +88 02 8813 875

M+88 01819 239 241

M+88 01534 312 066

E hannank@gmail.com

S hannan.khan.dhaka

B hannan-tech.blogspot.com

L https://bd.linkedin.com/in/hannankhan

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp