Disappearance of Program stage- Template reminder messages

Support - Assistance technique
1

Hi All,

While working on template reminder messages for program stages, we are facing an issue. I created 6 reminder messages 2 days before. When I checked next day, the reminder messages were not there.

I created 3 more today, they are still available. But i am afraid these might again disappear tomorrow. Similar behavior was also seen in the 2.19 version we were using before.

We checked in the database and noticed that the program stage id disappears from the reminder messages and so we do not see them on the front end, please see the screenshot for the same.

Is anyone else facing the same issue?

Any help is appreciated.

image

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Thanks & Regards
Dr. Gitika Arora
Senior HIS Officer
HISP India

2

Hi Gitika,

This was a bug in version 2.18, which version and build are you using?

Regards

image

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On Fri, Aug 28, 2015 at 10:11 AM, gitika arora gitikaaa@gmail.com wrote:

Hi All,

While working on template reminder messages for program stages, we are facing an issue. I created 6 reminder messages 2 days before. When I checked next day, the reminder messages were not there.

I created 3 more today, they are still available. But i am afraid these might again disappear tomorrow. Similar behavior was also seen in the 2.19 version we were using before.

We checked in the database and noticed that the program stage id disappears from the reminder messages and so we do not see them on the front end, please see the screenshot for the same.

Is anyone else facing the same issue?

Any help is appreciated.

Thanks & Regards
Dr. Gitika Arora
Senior HIS Officer
HISP India

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Prosper Behumbiize, MPH
Global HISP| University Of Oslo/HISP Uganda
+256 752 751 776 | +256 776 139 139

ptb3000@gmail.com | prosper@dhis2.org | Skype: prospertb

3

Hey Prosper,

We are using -

Version:
2.21-SNAPSHOT
Build revision:
19829
Build date:
2015-08-28 18:16

regards
harsh

image

···

On 31 August 2015 at 10:32, Prosper BT ptb3000@gmail.com wrote:

Hi Gitika,

This was a bug in version 2.18, which version and build are you using?

Regards

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

On Fri, Aug 28, 2015 at 10:11 AM, gitika arora gitikaaa@gmail.com wrote:

Hi All,

While working on template reminder messages for program stages, we are facing an issue. I created 6 reminder messages 2 days before. When I checked next day, the reminder messages were not there.

I created 3 more today, they are still available. But i am afraid these might again disappear tomorrow. Similar behavior was also seen in the 2.19 version we were using before.

We checked in the database and noticed that the program stage id disappears from the reminder messages and so we do not see them on the front end, please see the screenshot for the same.

Is anyone else facing the same issue?

Any help is appreciated.

Thanks & Regards
Dr. Gitika Arora
Senior HIS Officer
HISP India

–

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Prosper Behumbiize, MPH
Global HISP| University Of Oslo/HISP Uganda
+256 752 751 776 | +256 776 139 139

ptb3000@gmail.com | prosper@dhis2.org | Skype: prospertb

–