DHIS2 Tracker Capture Issue in mobile app - Reg

[Chandrasekar_Ravi]

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

5. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

···

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

[Mamadou_Tafsir_Diall (Mamadou Tafsir Diallo)]

Hello

Try to verify if your firewall allow connection to your machine first. You can use another machine in the same network to Check.

Thanks

···

Le 19 juil. 2016 9:36 AM, “Chandrasekar Ravi” aravindraci@gmail.com a écrit :

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

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[Chandrasekar_Ravi]

Hi

Thanks for your suggestions. Let me check with my side.

And i need to clarification from your side. Is DHIS2 tracker capture will work in SSL Certified server? We are installed with local machine (http://192.168.10.97:8082) but mobile app default server name should appear like this https://

Please clarify it.

···

On Wed, Jul 20, 2016 at 4:09 AM, Mamadou Tafsir Diallo diallotafsir52@gmail.com wrote:

Hello

Try to verify if your firewall allow connection to your machine first. You can use another machine in the same network to Check.

Thanks

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Le 19 juil. 2016 9:36 AM, “Chandrasekar Ravi” aravindraci@gmail.com a écrit :

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

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[jason (Jason Pickering)]

Hi there.

If you are using a proper SSL certificate, you are going to need a domain name. It is not possible to issue a valid SSL certificate for IP addresses which cannot be verified (https://www.digicert.com/internal-names.htm) . Of course you should be using SSL if you are using DHIS2 (and especially, if you are using tracker). You may be able to use a self-signed certificate, but normally this will cause problems, as they are not fully trusted by browsers. I am not sure about the Andoid app.

Having said that, you should still be able to use http for local connections, although it should of course never be used if data is to be transmitted over an insecure network, like the internet.

Is it your intent to run things within an internal network (192.168.X.X)? It would be a lot easier if you simply have a public IP and issue use a valid SSL certificate. SSL certificates can be purchased from a number of vendors, but can also be obtained free of charge using LetsEncrypt (https://letsencrypt.org/) .

Regards,

Jason

···

On Wed, Jul 20, 2016 at 8:35 AM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Hi

Thanks for your suggestions. Let me check with my side.

And i need to clarification from your side. Is DHIS2 tracker capture will work in SSL Certified server? We are installed with local machine (http://192.168.10.97:8082) but mobile app default server name should appear like this https://

Please clarify it.

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–

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

On Wed, Jul 20, 2016 at 4:09 AM, Mamadou Tafsir Diallo diallotafsir52@gmail.com wrote:

Hello

Try to verify if your firewall allow connection to your machine first. You can use another machine in the same network to Check.

Thanks

Le 19 juil. 2016 9:36 AM, “Chandrasekar Ravi” aravindraci@gmail.com a écrit :

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

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Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

[Chandrasekar_Ravi]

Hi

Thanks for your valuable suggestions.

We have the exclusive server with domain name and SSL certificate. We installed in our local machine that is act as temporary server, we are accessing the app through the intranet and local wifi for the testing purpose. We can put the same thing in main server, let us check whether the issue is resolved or not.

Let me know if anybody can understand the issue with some other aspects.

Thanks

···

On Wed, Jul 20, 2016 at 12:20 PM, Jason Pickering jason.p.pickering@gmail.com wrote:

Hi there.

If you are using a proper SSL certificate, you are going to need a domain name. It is not possible to issue a valid SSL certificate for IP addresses which cannot be verified (https://www.digicert.com/internal-names.htm) . Of course you should be using SSL if you are using DHIS2 (and especially, if you are using tracker). You may be able to use a self-signed certificate, but normally this will cause problems, as they are not fully trusted by browsers. I am not sure about the Andoid app.

Having said that, you should still be able to use http for local connections, although it should of course never be used if data is to be transmitted over an insecure network, like the internet.

Is it your intent to run things within an internal network (192.168.X.X)? It would be a lot easier if you simply have a public IP and issue use a valid SSL certificate. SSL certificates can be purchased from a number of vendors, but can also be obtained free of charge using LetsEncrypt (https://letsencrypt.org/) .

Regards,

Jason

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

On Wed, Jul 20, 2016 at 8:35 AM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Hi

Thanks for your suggestions. Let me check with my side.

And i need to clarification from your side. Is DHIS2 tracker capture will work in SSL Certified server? We are installed with local machine (http://192.168.10.97:8082) but mobile app default server name should appear like this https://

Please clarify it.

---

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Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

–

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

On Wed, Jul 20, 2016 at 4:09 AM, Mamadou Tafsir Diallo diallotafsir52@gmail.com wrote:

Hello

Try to verify if your firewall allow connection to your machine first. You can use another machine in the same network to Check.

Thanks

Le 19 juil. 2016 9:36 AM, “Chandrasekar Ravi” aravindraci@gmail.com a écrit :

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

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[Mamadou_Tafsir_Diall (Mamadou Tafsir Diallo)]

Hello

Try to verify if your firewall allow you to connect to the machine first.

Thanks

···

Le mar. 19 juil. 2016 09:36, Chandrasekar Ravi aravindraci@gmail.com a écrit :

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

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[Archana_Chillala]

Hi Chandrasekhar,

With what I understand from the screenshots you shared, please check the user-org unit and program-org. unit assignment. For android app, to be able to see an org. unit, the logged-in user needs to be explicitly assigned that org. unit or be its direct child. It could be that the logged-in user is assigned an org. unit level (say X) and the program is assigned to another org. unit at least two levels below X.

Try reconfiguring it and check. Hope that helps.

Cheers,

···

On Wed, Jul 20, 2016 at 1:08 PM, Mamadou Tafsir Diallo diallotafsir52@gmail.com wrote:

Hello

Try to verify if your firewall allow you to connect to the machine first.

Thanks

Le mar. 19 juil. 2016 09:36, Chandrasekar Ravi aravindraci@gmail.com a écrit :

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

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Archana Chillala
Application Developer
Email
archanac@thoughtworks.com
Telephone
+91 9100960533

[Chandrasekar_Ravi]

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

···

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

[Knut_Staring]

I would guess this is because you are not using httpS (i.e. SSL).

Knut

···

On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

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–

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

[Erling_Fjeldstad]

Hi Chandrasekar,

Have you configured the meta data as Archana described? That means your user needs to be directly assigned to an organisation unit that has a program assigned to it. Also check that your user has the correct user roles. If you’re not sure which roles to give to user, you can log in to play.dhis2.org/dev . In that DHIS2 instance you can check which user roles the user ‘android’ has.
Let me know how it goes.

Regards,

Erling - DHIS2 Android Team

···

On Thu, Jul 21, 2016 at 10:56 AM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

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[Erling_Fjeldstad]

Hi Knut,

SSL is not required, but it is recommended(!)

Regards

···

On Thu, Jul 21, 2016 at 11:24 AM, Knut Staring knutst@gmail.com wrote:

I would guess this is because you are not using httpS (i.e. SSL).

Knut

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On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

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Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

[Knut_Staring]

Thanks Erling, good to know. Not sure why I thought it was.

Knut

···

On Thu, Jul 21, 2016 at 3:56 PM, Erling Fjelstad erling@dhis2.org wrote:

Hi Knut,

SSL is not required, but it is recommended(!)

Regards

–

On Thu, Jul 21, 2016 at 11:24 AM, Knut Staring knutst@gmail.com wrote:

I would guess this is because you are not using httpS (i.e. SSL).

Knut

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On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

---

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Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

[Mamadou_Tafsir_Diall (Mamadou Tafsir Diallo)]

Hello Chandrasekar,

I just tried to connect with tracker mobile app and I’m able to connect.

Please see the screenshot.

BR

Diallo Tafsir

···

2016-07-21 9:28 GMT+00:00 Knut Staring knutst@gmail.com:

Knut

Thanks Erling, good to know. Not sure why I thought it was.

---

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On Thu, Jul 21, 2016 at 3:56 PM, Erling Fjelstad erling@dhis2.org wrote:

Hi Knut,

SSL is not required, but it is recommended(!)

Regards

–
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Thu, Jul 21, 2016 at 11:24 AM, Knut Staring knutst@gmail.com wrote:

I would guess this is because you are not using httpS (i.e. SSL).

Knut

---

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On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

---

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Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

[Pramil (Pramil Liyanage)]

You are running on Windows Server with H2 database and live version? Not sure anyone has tested the app on it. Could it be related to that?

Make sure that you have assigned the user to the same org unit where the program is assigned.

Regards

Pramil

···

On Thu, Jul 21, 2016 at 2:58 PM, Knut Staring knutst@gmail.com wrote:

Knut

Thanks Erling, good to know. Not sure why I thought it was.

---

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On Thu, Jul 21, 2016 at 3:56 PM, Erling Fjelstad erling@dhis2.org wrote:

Hi Knut,

SSL is not required, but it is recommended(!)

Regards

–
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Thu, Jul 21, 2016 at 11:24 AM, Knut Staring knutst@gmail.com wrote:

I would guess this is because you are not using httpS (i.e. SSL).

Knut

---

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On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

---

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Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

[Chandrasekar_Ravi]

Its is working in our side. Thanks for your support. If any queries will contact you.

Thanks

···

On Thu, Jul 21, 2016 at 3:25 PM, Pramil Liyanage pramilcl@gmail.com wrote:

You are running on Windows Server with H2 database and live version? Not sure anyone has tested the app on it. Could it be related to that?

Make sure that you have assigned the user to the same org unit where the program is assigned.

Regards

Pramil

---

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

On Thu, Jul 21, 2016 at 2:58 PM, Knut Staring knutst@gmail.com wrote:

Knut

Thanks Erling, good to know. Not sure why I thought it was.

---

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On Thu, Jul 21, 2016 at 3:56 PM, Erling Fjelstad erling@dhis2.org wrote:

Hi Knut,

SSL is not required, but it is recommended(!)

Regards

–
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Thu, Jul 21, 2016 at 11:24 AM, Knut Staring knutst@gmail.com wrote:

I would guess this is because you are not using httpS (i.e. SSL).

Knut

---

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Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

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On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

---

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

[Pramil (Pramil Liyanage)]

Hi,

I have created a user in your system called dhis. Password DHIS1234

I successfully logged in using http.

Regards

Pramil

···

On Thu, Jul 21, 2016 at 3:25 PM, Pramil Liyanage pramilcl@gmail.com wrote:

You are running on Windows Server with H2 database and live version? Not sure anyone has tested the app on it. Could it be related to that?

Make sure that you have assigned the user to the same org unit where the program is assigned.

Regards

Pramil

On Thu, Jul 21, 2016 at 2:58 PM, Knut Staring knutst@gmail.com wrote:

Knut

Thanks Erling, good to know. Not sure why I thought it was.

---

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On Thu, Jul 21, 2016 at 3:56 PM, Erling Fjelstad erling@dhis2.org wrote:

Hi Knut,

SSL is not required, but it is recommended(!)

Regards

–
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Thu, Jul 21, 2016 at 11:24 AM, Knut Staring knutst@gmail.com wrote:

I would guess this is because you are not using httpS (i.e. SSL).

Knut

---

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On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

---

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Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–

[Pramil (Pramil Liyanage)]

···

On Thu, Jul 21, 2016 at 3:44 PM, Pramil Liyanage pramilcl@gmail.com wrote:

Hi,

I have created a user in your system called dhis. Password DHIS1234

I successfully logged in using http.

Regards

Pramil

On Thu, Jul 21, 2016 at 3:25 PM, Pramil Liyanage pramilcl@gmail.com wrote:

You are running on Windows Server with H2 database and live version? Not sure anyone has tested the app on it. Could it be related to that?

Make sure that you have assigned the user to the same org unit where the program is assigned.

Regards

Pramil

On Thu, Jul 21, 2016 at 2:58 PM, Knut Staring knutst@gmail.com wrote:

Knut

Thanks Erling, good to know. Not sure why I thought it was.

---

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On Thu, Jul 21, 2016 at 3:56 PM, Erling Fjelstad erling@dhis2.org wrote:

Hi Knut,

SSL is not required, but it is recommended(!)

Regards

–
Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

On Thu, Jul 21, 2016 at 11:24 AM, Knut Staring knutst@gmail.com wrote:

I would guess this is because you are not using httpS (i.e. SSL).

Knut

---

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On Thu, Jul 21, 2016 at 3:26 PM, Chandrasekar Ravi aravindraci@gmail.com wrote:

Dear Team,

We successfully installed DHIS2 in our server machine.

Our server public IP address is 14.139.190.196:8082, we have created sample organization unit, users, data elements, tracker capture and all. We can able to access the dhis2 at any client machine with the above IP address. **But we can’t able to tracker capture mobile app. **

Login details as follows

username: admin

password: district

If tracker capture mobile app with the above IP address will work at any side. Let me know. We are waiting for favorable reply.

Thanks & Regards

Chandrasekar Ravi
Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

---------- Forwarded message ----------
From: Chandrasekar Ravi aravindraci@gmail.com
Date: Tue, Jul 19, 2016 at 3:05 PM
Subject: DHIS2 Tracker Capture Issue in mobile app - Reg
To: dhis2-users@lists.launchpad.net

Dear Sir,

This is Chandrasekar from National Institute of Epidemiology from Chennai. We are installed DHIS2 application and customization in our local machine as per guideline. We have the issue on DHIS2 tracker capture module.

We are created tracker capture in DHIS2 application with these following things

1. Create Data Set > Data Element (Domain Type - Tracker)

2. Create Attribute from Programs/Attributes menu

3. Select a Program Management > Tracker (Sample Data) > Assign Program to Organisational unit.

4. We done the sample data Entry it has been saved in database. The data also showed in program summary report.

4. We have downloaded latest DHIS2 tracker capture(Version 2.2) App from the google play store and installed in mobile.

Now we are trying to capture the data through mobile app with our local server IP address, username and password, but we can’t able access the meta data from the local machine.

Herewith we have attached the screenshots for your reference.

Please guide us to solve this issue. We are waiting for your reply.

Thanks & Regards

Scientist - C, Data Manager

9787214185

____________________________________________________________________

MAHA CDC Project

National Institute of Epidemiology, ICMR****127, Second Main Road, Tamil Nadu Housing Board
Ayapakkam, Ambattur, Chennai – 77

Chandrasekar Ravi

---

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

–