dhis2 pivot table not loading

Hi Joao,

Forwarding this to the user list.

  1. Which version of DHIS2?

  2. If you right click in your browser, choose INSPECT and then CONSOLE, do you see any error messages?

  3. Do you have any errors in your Tomcat log?

Knut

···

On Thu, Feb 16, 2017 at 9:20 AM, Joao Mazuze JMazuze@fhi360.org wrote:

Dear all,

I wonder if you could suggest me with a tip, I experiencing a strange error with dhis2 instance, after restarting the server I am not able to load dhis2 pivot tables, it remain loading and loading for forever and there is no result. Please help.

I appreciate,

Joao

Joao Gabriel Mazuze | Database Manager

Address Rua Beijo da Mulata nº59200, Bairro Sommerschield II

O: 258 21 24 11 00 | M: 258 82 423 627 9

jmazuze@fhi360.org | www.fhi360.org
| FHI 360 Facebook

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

This could be related to the pipe (|) issue of tomcat and our apps we have been discussing.

Do you see any error under your browser console log?

···

On Thu, Feb 16, 2017 at 12:31 PM, Knut Staring knutst@gmail.com wrote:

Hi Joao,

Forwarding this to the user list.

  1. Which version of DHIS2?
  1. If you right click in your browser, choose INSPECT and then CONSOLE, do you see any error messages?
  1. Do you have any errors in your Tomcat log?

Knut


Mailing list: https://launchpad.net/~dhis2-users

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Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

On Thu, Feb 16, 2017 at 9:20 AM, Joao Mazuze JMazuze@fhi360.org wrote:

Dear all,

I wonder if you could suggest me with a tip, I experiencing a strange error with dhis2 instance, after restarting the server I am not able to load dhis2 pivot tables, it remain loading and loading for forever and there is no result. Please help.

I appreciate,

Joao

Joao Gabriel Mazuze | Database Manager

Address Rua Beijo da Mulata nº59200, Bairro Sommerschield II

O: 258 21 24 11 00 | M: 258 82 423 627 9

jmazuze@fhi360.org | www.fhi360.org
| FHI 360 Facebook

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Joao,

It seems you have the problem with the | character.

Any chance you can try to upgrade to a more recent version of DHIS2?

If not, did you recently update your Tomcat version? Maybe as part of upgrading Ubuntu?

Knut

···

On Thu, Feb 16, 2017 at 1:40 PM, Joao Mazuze JMazuze@fhi360.org wrote:

Hi Knut,

Our dhis-2 version is 2.21.

Yes, there is some errors on the console: GET http://74.122.46.22:8080/api/dataApprovalLevels.json?fields=id,displayName|rename(name)&paging=false&order=level:asc&_dc=1487238885164
400 (Bad Request)

On the attached file you can find the logs.

Thanks in advance,

Joao

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, February 16, 2017 1:31 PM

To: Joao Mazuze JMazuze@fhi360.org; dhis2-users@lists.launchpad.net

Cc: Lars Helge Øverland lars@dhis2.org

Subject: Re: dhis2 pivot table not loading

Hi Joao,

Forwarding this to the user list.

  1. Which version of DHIS2?
  1. If you right click in your browser, choose INSPECT and then CONSOLE, do you see any error messages?
  1. Do you have any errors in your Tomcat log?

Knut

On Thu, Feb 16, 2017 at 9:20 AM, Joao Mazuze JMazuze@fhi360.org wrote:

Dear all,

I wonder if you could suggest me with a tip, I experiencing a strange error with dhis2 instance, after restarting the server I am not able to load dhis2 pivot tables, it remain loading and loading for forever and there is no result. Please help.

I appreciate,

Joao

Joao Gabriel Mazuze | Database Manager

Address Rua Beijo da Mulata nº59200, Bairro Sommerschield II

O: 258 21 24 11 00 | M: 258 82 423 627 9

jmazuze@fhi360.org
| www.fhi360.org | FHI 360 Facebook

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

The only way I know of fixing this issue is to upgrade DHIS2, or downgrade Tomcat.

···

On Thu, Feb 16, 2017 at 2:21 PM, Joao Mazuze JMazuze@fhi360.org wrote:

Knuth,

I am not sure on what could have happened, the only thing we did was restarting the server and tomcat and tomcat as well, if this has been caused due to | character, how do I solve this?

Regarding upgrading we are planning to do so next days, but by now we are busy working with data and we are stuck because of this issue.

Thanks in advance

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, February 16, 2017 3:11 PM

To: Joao Mazuze JMazuze@fhi360.org

Cc: dhis2-users@lists.launchpad.net; Lars Helge Øverland lars@dhis2.org

Subject: Re: dhis2 pivot table not loading

Joao,

It seems you have the problem with the | character.

Any chance you can try to upgrade to a more recent version of DHIS2?

If not, did you recently update your Tomcat version? Maybe as part of upgrading Ubuntu?

Knut

On Thu, Feb 16, 2017 at 1:40 PM, Joao Mazuze JMazuze@fhi360.org wrote:

Hi Knut,

Our dhis-2 version is 2.21.

Yes, there is some errors on the console: GET
http://74.122.46.22:8080/api/dataApprovalLevels.json?fields=id,displayName|rename(name)&paging=false&order=level:asc&_dc=1487238885164
400 (Bad Request)

On the attached file you can find the logs.

Thanks in advance,

Joao

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, February 16, 2017 1:31 PM

To: Joao Mazuze JMazuze@fhi360.org; dhis2-users@lists.launchpad.net

Cc: Lars Helge Øverland lars@dhis2.org

Subject: Re: dhis2 pivot table not loading

Hi Joao,

Forwarding this to the user list.

  1. Which version of DHIS2?
  1. If you right click in your browser, choose INSPECT and then CONSOLE, do you see any error messages?
  1. Do you have any errors in your Tomcat log?

Knut

On Thu, Feb 16, 2017 at 9:20 AM, Joao Mazuze JMazuze@fhi360.org wrote:

Dear all,

I wonder if you could suggest me with a tip, I experiencing a strange error with dhis2 instance, after restarting the server I am not able to load dhis2 pivot tables, it remain loading and loading for forever and there is no result. Please help.

I appreciate,

Joao

Joao Gabriel Mazuze | Database Manager

Address Rua Beijo da Mulata nº59200, Bairro Sommerschield II

O: 258 21 24 11 00 | M: 258 82 423 627 9

jmazuze@fhi360.org
| www.fhi360.org | FHI 360 Facebook

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org