DHIS 2.16 Upgrade - Failure of Importing Incoming SMS

Support - Assistance technique
1

Dear all,

I recently updated my database from DHIS 2.15 to DHIS2 2.16; revision: 16400 (2014-09-02 22:39).

The HTTP gateway is configured and outgoing messages are successfully sent; however Incoming messages for the keyword ‘Alert’, forwarded to the upgraded instance seem to be failing to be imported into the system. I have tried to review the log files, however I cannot see any problem.

I sent out 3 messages with one, directly from a phone (256717…) through the text aggregator and 2 from the web using the Aggregator’s forwarding URL.

i.e.

— Catalina —

INFO: ALERT handling this SMS: Alert Test message from web

Sep 05, 2014 10:31:01 AM org.hisp.dhis.smsin.controller.SMSIncomingController helloIndex

INFO: Trying SMS Handler:ALERT

Sep 05, 2014 10:31:01 AM org.hisp.dhis.smsin.beans.SMSServiceBean accept

INFO: ALERT handling this SMS: Alert Test message from web

— localhost_access_log —

(From Mobile)

10.0.0.25 - - [05/Sep/2014:08:05:54 +0300] “POST /dhis/sms/smsinput.action?sender=256717315427&message=Alert+test+message HTTP/1.1” 200 355

217.148.90.95 - - [05/Sep/2014:08:05:54 +0300] “GET /sms/sms?message=Alert+test+message&sender=256717315427&shortcode=8282 HTTP/1.0” 200 61

(From WEB)

25 - - [05/Sep/2014:10:31:01 +0300] “POST /dhis/sms/smsinput.action?sender=+256757662752&message=Alert+Test+message+from+web HTTP/1.1” 200 355

10.0.0.25 - - [05/Sep/2014:10:31:01 +0300] “GET /sms/sms?message=Alert%20Test%20message%20from%20web&sender=+256757662752&shortcode=8282 HTTP/1.1” 200 61

The third message from the web missing the keyword “Alert” was delivered to the system

Inline image 1

However for the rest, nothing seems to be happening. I am attaching the last updated log files as of this morning

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 757 662752 | +256 788 993565 | kasozis@gmail.com | Skype: sam.kasoziug

localhost_access_log.2014-09-05.txt (367 KB)

catalina.2014-09-05.log (4.11 KB)

tomcat7-stderr.2014-09-03.log (104 KB)

localhost_access_log.2014-09-04.txt (235 KB)

2

Hi Sam,

Could you please do the following step:

  • Go to the SMS Command page and check if your Alert command is still there.

  • If it’s still there, open that command and review all configuration to see if it’s still the same. Then click the “Save” or “Ok” button to persist the command in the db.

  • Test again

Please let me know if the above step work.

Long

image

···

On Fri, Sep 5, 2014 at 4:00 PM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I recently updated my database from DHIS 2.15 to DHIS2 2.16; revision: 16400 (2014-09-02 22:39).

The HTTP gateway is configured and outgoing messages are successfully sent; however Incoming messages for the keyword ‘Alert’, forwarded to the upgraded instance seem to be failing to be imported into the system. I have tried to review the log files, however I cannot see any problem.

I sent out 3 messages with one, directly from a phone (256717…) through the text aggregator and 2 from the web using the Aggregator’s forwarding URL.

i.e.

— Catalina —

INFO: ALERT handling this SMS: Alert Test message from web

Sep 05, 2014 10:31:01 AM org.hisp.dhis.smsin.controller.SMSIncomingController helloIndex

INFO: Trying SMS Handler:ALERT

Sep 05, 2014 10:31:01 AM org.hisp.dhis.smsin.beans.SMSServiceBean accept

INFO: ALERT handling this SMS: Alert Test message from web

— localhost_access_log —

(From Mobile)

10.0.0.25 - - [05/Sep/2014:08:05:54 +0300] “POST /dhis/sms/smsinput.action?sender=256717315427&message=Alert+test+message HTTP/1.1” 200 355

217.148.90.95 - - [05/Sep/2014:08:05:54 +0300] “GET /sms/sms?message=Alert+test+message&sender=256717315427&shortcode=8282 HTTP/1.0” 200 61

(From WEB)

25 - - [05/Sep/2014:10:31:01 +0300] “POST /dhis/sms/smsinput.action?sender=+256757662752&message=Alert+Test+message+from+web HTTP/1.1” 200 355

10.0.0.25 - - [05/Sep/2014:10:31:01 +0300] “GET /sms/sms?message=Alert%20Test%20message%20from%20web&sender=+256757662752&shortcode=8282 HTTP/1.1” 200 61

The third message from the web missing the keyword “Alert” was delivered to the system

However for the rest, nothing seems to be happening. I am attaching the last updated log files as of this morning

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 757 662752 | +256 788 993565 | kasozis@gmail.com | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

1043×317 34.5 KB

Ngo Thanh Long
long.hispvietnam@gmail.com
+84935084665

3

I have done that; also tried deleting and recreating the command. The messages are still not getting imported.

WEB)

10.0.0.25 - - [05/Sep/2014:12:21:50 +0300] “POST /dhis/sms/smsinput.action?sender=+256757662752&message=Alert+Test+message+from+web HTTP/1.1” 200 355

10.0.0.25 - - [05/Sep/2014:12:21:50 +0300] “GET /sms/sms?message=Alert%20Test%20message%20from%20web&sender=+256757662752&shortcode=8282 HTTP/1.1” 200 61

Mobile)

10.0.0.25 - - [05/Sep/2014:12:33:41 +0300] “POST /dhis/sms/smsinput.action?sender=256717315427&message=Alert+test+message HTTP/1.1” 200 355

217.148.90.95 - - [05/Sep/2014:12:33:41 +0300] “GET /sms/sms?message=Alert+test+message&sender=256717315427&shortcode=8282 HTTP/1.0” 200 61

regards,

localhost_access_log.2014-09-05.txt (428 KB)

catalina.2014-09-05.log (5.35 KB)

tomcat7-stderr.2014-09-03.log (105 KB)

···

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 757 662752 | +256 788 993565 | kasozis@gmail.com | Skype: sam.kasoziug

On Fri, Sep 5, 2014 at 12:05 PM, Long Ngo Thanh long.hispvietnam@gmail.com wrote:

Hi Sam,

Could you please do the following step:

  • Go to the SMS Command page and check if your Alert command is still there.
  • If it’s still there, open that command and review all configuration to see if it’s still the same. Then click the “Save” or “Ok” button to persist the command in the db.
  • Test again

Please let me know if the above step work.

Long

On Fri, Sep 5, 2014 at 4:00 PM, Sam Kasozi kasozis@gmail.com wrote:

Dear all,

I recently updated my database from DHIS 2.15 to DHIS2 2.16; revision: 16400 (2014-09-02 22:39).

The HTTP gateway is configured and outgoing messages are successfully sent; however Incoming messages for the keyword ‘Alert’, forwarded to the upgraded instance seem to be failing to be imported into the system. I have tried to review the log files, however I cannot see any problem.

I sent out 3 messages with one, directly from a phone (256717…) through the text aggregator and 2 from the web using the Aggregator’s forwarding URL.

i.e.

— Catalina —

INFO: ALERT handling this SMS: Alert Test message from web

Sep 05, 2014 10:31:01 AM org.hisp.dhis.smsin.controller.SMSIncomingController helloIndex

INFO: Trying SMS Handler:ALERT

Sep 05, 2014 10:31:01 AM org.hisp.dhis.smsin.beans.SMSServiceBean accept

INFO: ALERT handling this SMS: Alert Test message from web

— localhost_access_log —

(From Mobile)

10.0.0.25 - - [05/Sep/2014:08:05:54 +0300] “POST /dhis/sms/smsinput.action?sender=256717315427&message=Alert+test+message HTTP/1.1” 200 355

217.148.90.95 - - [05/Sep/2014:08:05:54 +0300] “GET /sms/sms?message=Alert+test+message&sender=256717315427&shortcode=8282 HTTP/1.0” 200 61

(From WEB)

25 - - [05/Sep/2014:10:31:01 +0300] “POST /dhis/sms/smsinput.action?sender=+256757662752&message=Alert+Test+message+from+web HTTP/1.1” 200 355

10.0.0.25 - - [05/Sep/2014:10:31:01 +0300] “GET /sms/sms?message=Alert%20Test%20message%20from%20web&sender=+256757662752&shortcode=8282 HTTP/1.1” 200 61

The third message from the web missing the keyword “Alert” was delivered to the system

However for the rest, nothing seems to be happening. I am attaching the last updated log files as of this morning

regards,

Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 757 662752 | +256 788 993565 | kasozis@gmail.com | Skype: sam.kasoziug

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

1043×317 34.5 KB

Ngo Thanh Long
long.hispvietnam@gmail.com
+84935084665

–