We upgraded the DHIS2 instance from 2.35 to 2.37, and now when i try to generate dataset reports, it returns an error for most of the forms. Some forms run successfully, but most are returning errors. we didn’t have this problem with the previous version of DHIS2 we were using before the upgrade. Please any help on how to resolve the issue. since the 2.37 also has great improvements, we love to use.
Please try the following step by step:
- Data Administration app → Maintenance → Clear analytics tables, Clear application cache, reload apps
- Data Administration app → Analytics Tables → Start Export
- Clear browser cache [might require several methods] but to make sure it’s not a cache issue perform the step below
- Login to the instance from your browser’s Guest mode Browse Chrome as a guest - Computer - Google Chrome Help
If the errors are not gone, please open the Network tab and Console in your DevTools (F12 → Network) and then click on Get Report, check for the errors in red text, select each and take a screenshot - better if you include both request and response. Additionally, please share the complete Catalina.out log (without sensitive/authentication info).
Thank you!
i went through the steps you suggested above and still some datasets were not generating reports.
then I compared those that worked with those that didn’t and I noticed the problem was from the Data elements. some of the Data elements that were Numbers had their aggregation type as “None” instead of “SUM”. so I corrected them and now everything is working fine. thanks
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