Hello,
It may irk experts and developers, but no option left than to raise in this forum. I have an issue in syncing data from android to web as follows:
We are using: Version:
2.29
Build revision:
dd8e3fc
Build date:
2019-02-26 02:20
Jasper reports version:
6.3.1
Thanks in advance for your kind support and guidance.
Hi @Sangay_Tenzin,
Have you been able to test your API and checked that your server’s services are running? I am tagging @dhis2-android in this for expert advise.
Best,
James.
Hi @Sangay_Tenzin,
I guess we (@dhis2-android) will need to look at the specific call that is causing this response in the server. We already have your testing credentials.
We just tested and synced data without errors. Can you sync metadata and try again? or share some steps to reproduce what you did?
thanks!
Hello Marta & James,
Thank for your quick response and guidance. @marta, I registered one case and tried syncing by swiping like an older app but it didn’t work, so i went to setting and clicked on Sync Data now, then received sync error, that shared error was the error log file.
Thank you
Thanks !
is it still happening after syncing metadata? we cannot reproduce the error on your server
We will recheck once…might be due to slow internet/old android device
