Dear Community,
I am having synchronization issue with the Android Capture.
The sync works very well when i am connected with the Superuser profile but sounds like the user role that i have defined for the “Mobile_user” doesn’t have the sync requirements.
Was asking if somebody already had this.
Thanks
Amadou
Hello @amadoungone12,
Could you make sure that on web this role assigned to other users is able to enter data into the system?
Additionally, this particular role will need authorities to
- add/update data value
- See the app you are using for data collection whether Tracker capture, Capture or data entry Apps
Let us know if this was helpful!
Cheers,
Emma
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Hi Emma,
- I did apply the “add/update data value” to the user role.
- The app that i am using is the Android Capture for DHIS2 V 2.1
I am still having the same issue.
Can you paste here the error you get (or a screenshot)?
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Sure @jaime.bosque.
Here are some screenshots.
Hi @amadoungone12.
I think the best way to see what is failing is to go inside the program and trying to synchronize the specifc TEI so you can see the error.
Anyway, I presume that as it is working with a superuser account and not with another account probably there are some DataElements or Attributes that have not been shared with that specific user. Could you double check that?
Hi @jaime.bosque Thanks for this.
Following your advice my problem is now solve.
I share the write rights acces to the user on the Tracked Entity Type.
Now the user can sync properly.
Thanks
Amadou
1 Like