Dashboard objects won't open for editing

Hi,

Compliments of the Season!

I noticed when I click on objects (charts and pivot tables) on the DHIS2 2.13 dashboard so they may open for editing in data visualizer or pivot table, what I get is a partially opened chart or table and a forever looping processing icon (attached screenshot).

Please, what could be responsible for this and is there anything I can do to correct it?

Details of DHIS 2:

Version 2.13
Build: 12766
Date of creation: 2013-10-17 12:20

Thank you,

John

John Ojo MD, FMCPH

Accra, Ghana.

Mobile: +233 234691626

Skype: Johnojo
Email: jnojo@yahoo.com

image

Hi John,

thanks for reporting. Can you use Chrome, then open developer tools with F12, go to Console. Then open the chart again, and look for red stuff in the console, and post if you find any output.

Lars

···

On Sat, Dec 28, 2013 at 11:57 PM, John Ojo jnojo@yahoo.com wrote:

Hi,

Compliments of the Season!

I noticed when I click on objects (charts and pivot tables) on the DHIS2 2.13 dashboard so they may open for editing in data visualizer or pivot table, what I get is a partially opened chart or table and a forever looping processing icon (attached screenshot).

Please, what could be responsible for this and is there anything I can do to correct it?

Details of DHIS 2:

Version 2.13
Build: 12766
Date of creation: 2013-10-17 12:20

Thank you,

John

John Ojo MD, FMCPH

Accra, Ghana.

Mobile: +233 234691626

Skype: Johnojo

Email: jnojo@yahoo.com


Mailing list: https://launchpad.net/~dhis2-users

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Hi Lars,

Thank you so much for your quick response.
Please find attached two posts from the Chrome console - one for DV and the other for pivot table.
John

John Ojo MD, FMCPH

Accra, Ghana.

Mobile: +233 234691626

Skype: Johnojo
Email: jnojo@yahoo.com

Hi John,

thanks for reporting. Can you use Chrome, then open developer tools with F12, go to Console. Then open the chart again, and look for red stuff in the console, and post if you find any output.

Lars

image

image

···

On Monday, December 30, 2013 2:28 AM, Lars Helge Øverland larshelge@gmail.com wrote:

On Sat, Dec 28, 2013 at 11:57 PM, John Ojo jnojo@yahoo.com wrote:

Hi,

Compliments of the Season!

I noticed when I click on objects (charts and pivot tables) on the DHIS2 2.13 dashboard so they may open for editing in data visualizer or pivot table, what I get is a partially opened chart or table and a forever looping processing icon (attached screenshot).

Please, what could be responsible for this and is there anything I can do to correct it?

Details of DHIS 2:

Version 2.13
Build: 12766
Date of creation: 2013-10-17 12:20

Thank you,

John

John Ojo MD,
FMCPH

Accra, Ghana.

Mobile: +233 234691626

Skype: Johnojo

Email: jnojo@yahoo.com


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp