# Dashboard - item type not supported - issue

**URL:** <https://community.dhis2.org/t/dashboard-item-type-not-supported-issue/49138>\
**Category:** Support - Assistance technique\
**Created:** [18 August 2022 14:47 UTC](https://community.dhis2.org/t/dashboard-item-type-not-supported-issue/49138 "2022-08-18T14:47:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Consultant](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/consultant/32/33228_2.png) [@Consultant](https://community.dhis2.org/u/Consultant)\
**Post date:** [18 August 2022 14:47 UTC](https://community.dhis2.org/t/dashboard-item-type-not-supported-issue/49138/1 "2022-08-18T14:47:25Z")

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Hi ,  
I am getting below error when i try to edit an existing dashboard.

 ![image](https://dhis2.b-cdn.net/uploads/default/original/3X/7/c/7cb7265bfc4b0c32325fe1cbe1c0fe5db29182fd.png)  
Can you please help.

Regards

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**Author:** ![Gassim](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/gassim/32/35347_2.png) [@Gassim](https://community.dhis2.org/u/Gassim)\
**Post date:** [18 August 2022 18:07 UTC](https://community.dhis2.org/t/dashboard-item-type-not-supported-issue/49138/2 "2022-08-18T18:07:06Z")

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Hi  
What version of dhis2 are you using? Would you please check the errors in the Network tab and if there are any errors please click and take a screenshot?

And to make sure it’s not a cache issue if you try a different browser/profile which you have not accessed this site before, do you still see the error?

If it’s possible for you to reproduce this on [play.dhis2.org](http://play.dhis2.org) then it’d be great, please share the steps to reproduce.

Thank you!

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**Author:** ![rithvik](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/rithvik/32/36330_2.png) [@rithvik](https://community.dhis2.org/u/rithvik)\
**Post date:** [19 August 2022 13:39 UTC](https://community.dhis2.org/t/dashboard-item-type-not-supported-issue/49138/3 "2022-08-19T13:39:45Z")

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Hi,

One possible reason could be you just had edit access to the dashboard but didn’t have access to viz items/charts of the dashboard. Once you edited the dashboard and saved, all viz items/charts you didn’t have access to are removed from the dashboard. If this is the reason, you will be able to see only the newly added data viz items/charts & data viz items/charts owned/shared with you.

Thanks,  
Rithvik

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**Author:** ![dmnscar](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/dmnscar/32/37126_2.png) [@dmnscar](https://community.dhis2.org/u/dmnscar)\
**Post date:** [22 August 2022 09:56 UTC](https://community.dhis2.org/t/dashboard-item-type-not-supported-issue/49138/4 "2022-08-22T09:56:32Z")

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Another possible cause of this is of having duplicate Favourites i.e. more than one with the same name that are in the Dashboard - this has been an issue here & is fixed when the name is unique

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**Author:** ![Consultant](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/consultant/32/33228_2.png) [@Consultant](https://community.dhis2.org/u/Consultant)\
**Post date:** [1 September 2022 14:36 UTC](https://community.dhis2.org/t/dashboard-item-type-not-supported-issue/49138/5 "2022-09-01T14:36:12Z")

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Thank you so much