Hi All,
We are having a problem with the date of the TEI auto-generated.
Always showing this message (see screenshot).
Was wondering if somebody already had the same issue
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Hello @amadoungone12.
This is due to the fact that you have included an attribute of the type date in your enrollment and there is a difference between the time in your devices and you server. Therefore, your device (phone) is trying to enroll something in the future.
In order to solve this you have a couple of options:
- Make sure your server date&time configuration is correct. Same for the devices
- If your server is in different timezone that the devices (and you need to keep it like this), mark the options of allow future enrollments in your Program > Enrollment configuration
Let us know if that helps!