Conflict date (This event can't have date in the future, please change it )

Hi All,

We are having a problem with the date of the TEI auto-generated.
Always showing this message (see screenshot).
Was wondering if somebody already had the same issue


Hello @amadoungone12.

This is due to the fact that you have included an attribute of the type date in your enrollment and there is a difference between the time in your devices and you server. Therefore, your device (phone) is trying to enroll something in the future.

In order to solve this you have a couple of options:

  1. Make sure your server date&time configuration is correct. Same for the devices
  2. If your server is in different timezone that the devices (and you need to keep it like this), mark the options of allow future enrollments in your Program > Enrollment configuration

Let us know if that helps!