Hi,
it appears a lot of users in Ghana (most apparently) are having problems even opening the "Tabular report", and have struggled with this for a few weeks. Works fine when I test here, so I'm not sure what it could be - they say that the page just doesn't load.
Are there any serious changes to the tabular report in 2.9, so that it could be worth waiting to see if that fixed the issue or not? From what I gather 2.9 should be out soon?
Last time we also did the test and faced same problem that the page didn’t load, but it was solved after generate level of org unit, and then generate resource tables. hope this is the only things need to be done.
it appears a lot of users in Ghana (most apparently) are having problems even opening the “Tabular report”, and have struggled with this for a few weeks. Works fine when I test here, so I’m not sure what it could be - they say that the page just doesn’t load.
Are there any serious changes to the tabular report in 2.9, so that it could be worth waiting to see if that fixed the issue or not? From what I gather 2.9 should be out soon?
Last time we also did the test and faced same problem that the page didn’t load, but it was solved after generate level of org unit, and then generate resource tables. hope this is the only things need to be done.
it appears a lot of users in Ghana (most apparently) are having problems even opening the “Tabular report”, and have struggled with this for a few weeks. Works fine when I test here, so I’m not sure what it could be - they say that the page just doesn’t load.
Are there any serious changes to the tabular report in 2.9, so that it could be worth waiting to see if that fixed the issue or not? From what I gather 2.9 should be out soon?
Ok, don’t know if that can be the problem here since it only affects some users, but will try if 2.9 doesn’t solve the problem… Don’t have to wait too long to find out it seems.
Last time we also did the test and faced same problem that the page didn’t load, but it was solved after generate level of org unit, and then generate resource tables. hope this is the only things need to be done.
it appears a lot of users in Ghana (most apparently) are having problems even opening the “Tabular report”, and have struggled with this for a few weeks. Works fine when I test here, so I’m not sure what it could be - they say that the page just doesn’t load.
Are there any serious changes to the tabular report in 2.9, so that it could be worth waiting to see if that fixed the issue or not? From what I gather 2.9 should be out soon?
If you read this from the dhis message board you can see the browser
and os they use by clicking on the name of user, might give you a
clue.
Lars
···
On Fri, Aug 3, 2012 at 11:52 AM, Olav <op.registrering@me.com> wrote:
Ok, don't know if that can be the problem here since it only affects some
users, but will try if 2.9 doesn't solve the problem.. Don't have to wait
too long to find out it seems.
3. aug. 2012 kl. 11:08 skrev Thuy Nguyen <thuy.hispvietnam@gmail.com>:
Last time we also did the test and faced same problem that the page didn't
load, but it was solved after generate level of org unit, and then generate
resource tables. hope this is the only things need to be done.
On Fri, Aug 3, 2012 at 4:03 PM, Olav <op.registrering@me.com> wrote:
Hi,
it appears a lot of users in Ghana (most apparently) are having problems
even opening the "Tabular report", and have struggled with this for a few
weeks. Works fine when I test here, so I'm not sure what it could be - they
say that the page just doesn't load.
Are there any serious changes to the tabular report in 2.9, so that it
could be worth waiting to see if that fixed the issue or not? From what I
gather 2.9 should be out soon?
That's a great tip/feature, although I was told about this per Skype so it won't work in this case.
···
3. aug. 2012 kl. 12:08 skrev Lars Helge Øverland <larshelge@gmail.com>:
If you read this from the dhis message board you can see the browser
and os they use by clicking on the name of user, might give you a
clue.
Lars
On Fri, Aug 3, 2012 at 11:52 AM, Olav <op.registrering@me.com> wrote:
Ok, don't know if that can be the problem here since it only affects some
users, but will try if 2.9 doesn't solve the problem.. Don't have to wait
too long to find out it seems.
3. aug. 2012 kl. 11:08 skrev Thuy Nguyen <thuy.hispvietnam@gmail.com>:
Last time we also did the test and faced same problem that the page didn't
load, but it was solved after generate level of org unit, and then generate
resource tables. hope this is the only things need to be done.
On Fri, Aug 3, 2012 at 4:03 PM, Olav <op.registrering@me.com> wrote:
Hi,
it appears a lot of users in Ghana (most apparently) are having problems
even opening the "Tabular report", and have struggled with this for a few
weeks. Works fine when I test here, so I'm not sure what it could be - they
say that the page just doesn't load.
Are there any serious changes to the tabular report in 2.9, so that it
could be worth waiting to see if that fixed the issue or not? From what I
gather 2.9 should be out soon?