Can't see data after upgrade to 2.13

Please any help??? I just want to finish with this issue. Please can anyone help me.

···


Morten

On Tue, Jan 14, 2014 at 5:54 PM, Olav Poppe olav.poppe@me.com wrote:

Hi, have you run the analytics update?

Den 14. jan. 2014 kl. 17:27 skrev Gerald Thomas gerald.81@hotmail.com:

Dear All,

One of my regional server which was running on version 2.10 keeps saying “waiting for localhost” forever on the firefox browser. As a means of maintenance, uninstall and install apache tomcat again without touching the postregsql but I opted for version 2.13 war file. After the installation, I login with the previous admin password but I can’t find any data when running report.

Please can someone help me because I know those information are within the database because my previous users profiles was still there.

Please it is urgent!!!

Sent from Windows Mail


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Hi Gerald,
In general, a downgrade is tricky. You would need to really restore to 2.12 from a backup copy. In this case, I do not think it would really be necessary, since 2.13 should work. Are you certain this is not a browser caching issue? Did you try and confirm that no data is appearing in incognito mode of your browser or by completely clearing the browser cache? Are the analytics tables present in the database?

Regards,

Jason

···

On Wed, Jan 15, 2014 at 3:41 PM, Gerald Thomas gerald.81@hotmail.com wrote:

Please any help??? I just want to finish with this issue. Please can anyone help me.

Sent from Windows Mail

From: Gerald Thomas

Sent: Tuesday, January 14, 2014 9:36 PM
To: Morten Olav Hansen, Olav Poppe
Cc: dhis2-devs@lists.launchpad.net

Hi all,

I remotely access the sever and I found that the analytics table update was completed successfully. But there is still no data and I can’t access the “data entry”.

Please can I take it back to version 2.12 and see if work on that version rather than 2.13???

If that process didn’t work; can I backup the database and uninstall and install postregsql again??

Finally, sorry about it but if I extract the database from the command line on Ubuntu where can I find the database???

Sent from Windows Mail

From: Morten Olav Hansen

Sent: Tuesday, January 14, 2014 9:13 PM
To: Olav Poppe
Cc: Gerald Thomas, dhis2-devs@lists.launchpad.net

Hi,

As Olav says, you might need to run the analytics table update. You can do this in:

/dhis-web-reporting/displayDataMartForm.action

This will move all the required datavalues over to the analytics table (which is used for reporting). This usually happens late at night automatically, but if you server is down, it will not be run.


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Morten

On Tue, Jan 14, 2014 at 5:54 PM, Olav Poppe olav.poppe@me.com wrote:

Hi, have you run the analytics update?

Den 14. jan. 2014 kl. 17:27 skrev Gerald Thomas gerald.81@hotmail.com:

Dear All,

One of my regional server which was running on version 2.10 keeps saying “waiting for localhost” forever on the firefox browser. As a means of maintenance, uninstall and install apache tomcat again without touching the postregsql but I opted for version 2.13 war file. After the installation, I login with the previous admin password but I can’t find any data when running report.

Please can someone help me because I know those information are within the database because my previous users profiles was still there.

Please it is urgent!!!

Sent from Windows Mail


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp