# Can't Access DHIS2 Capture Android app

**URL:** <https://community.dhis2.org/t/cant-access-dhis2-capture-android-app/75102>\
**Category:** Support - Assistance technique\
**Tags:** android\
**Created:** [25 June 2026 05:40 UTC](https://community.dhis2.org/t/cant-access-dhis2-capture-android-app/75102 "2026-06-25T05:40:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RAWANA\_MUSTAPHA](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/rawana_mustapha/32/49891_2.png) [@RAWANA\_MUSTAPHA](https://community.dhis2.org/u/RAWANA_MUSTAPHA)\
**Post date:** [25 June 2026 05:40 UTC](https://community.dhis2.org/t/cant-access-dhis2-capture-android-app/75102/1 "2026-06-25T05:40:52Z")

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I want to open my application DHSI2 app

 ![image](https://dhis2.b-cdn.net/uploads/default/original/3X/f/4/f4322e71c33f0ef36bc4d007f5aab17dcc28ca9d.jpeg)

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**Author:** ![Gassim](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/gassim/32/35347_2.png) [@Gassim](https://community.dhis2.org/u/Gassim)\
**Post date:** [25 June 2026 06:37 UTC](https://community.dhis2.org/t/cant-access-dhis2-capture-android-app/75102/2 "2026-06-25T06:37:30Z")

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Hi

Thank you for your post, can I ask what is the issue you are facing please?

Do you have an account in the URL provided in the screenshot?

Thanks!

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**Author:** ![Mayamiko](https://dhis2.b-cdn.net/user_avatar/community.dhis2.org/mayamiko/32/45166_2.png) [@Mayamiko](https://community.dhis2.org/u/Mayamiko)\
**Post date:** [25 June 2026 10:55 UTC](https://community.dhis2.org/t/cant-access-dhis2-capture-android-app/75102/3 "2026-06-25T10:55:08Z")

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Also @RAWANA_MUSTAPHA, are you able to provide the following:

- The entire URL for the instance you are working with

PS: Make sure you have the username and passwords already

Also you could try to use the demo instance as an example to test if you are able to login then adjust the link to make it work

1. Entire URL: [Login app | DHIS2](https://play.im.dhis2.org/stable-2-42-5-1/dhis-web-login/)
2. The URL that goes in the capture app: [https://play.im.dhis2.org/](https://play.im.dhis2.org/)
3. Username: admin
4. Password: district