apps not showing

Hello, it is best to use google chrome or at least the latest versions of the browsers.

This is common when the Javascripts and other required scripts are not compatible with the browser.



Sent from my HTC

----- Reply message -----
From: “Thomas Lavreys”
Cc: “‘Annick France Matic’”, “‘Paul Oprea’”
Subject: [Dhis2-users] apps not showing
Date: Fri, May 4, 2018 11:17


One of our clinics in Cameroon (rural, weak internet connection), cannot see the ‘Apps’ and ‘Username’ options at the top right when logged in. When I logged in on their account in Brussels, there was no issue.

They used Firefox (picture is an older example, but there were similar issues on internet explorer as well), as they have no other options on our server.

Instance info:

API Web:

Parcourir ici

Utilisateur actuel:






Date de création:

2016-06-02 17:46

Jasper reports version:


Agent utilisateur:

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

Date du serveur:

2018-05-04 10:14

Dernière génération des tables analytiques:

2018-05-04 00:00

Durée depuis dernière création des tables analytiques:

10 h, 14 m, 16 s

Dernier runtime tables analytiques:

25 s

Variable d’environnement:


Images intégrées 2

Do you know if this issue has been seen before, and what the solution might be?

Thank you in advance!

Kind regards,

Thomas Lavreys*, MSc, PgC Trop Med*

Medical Coordinator Sustainability Department SOCFINCO

Maisha Consulting bvba

Tel Socfin: +32-25-080050

Tel Maisha: +32-16-850242

Cell phone: +32-474-717641