Analytics unable to load plugin issue DHIS 2.30

Hi,

I developed a tracker program where the graphs are not loading in the PI’s account on his system. All the graphs show “Unable to load plugin” issue. When I enter the admin credentials the graph start to show. They show in the PI account even after the admin is logged out. Once the browser cache is cleared the same error unable to load plugin is coming.

Can someone please help me resolve this issue.

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Hi @jasmine,
Check whether the PI account userrole has the “view event analytics” authority checked.
Also ensure the the sharing settings are not an issue here.

Let us know if this works.

Thank you,
Emma.

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Thanks @Emma_Kassy… “view event analytics” was unchecked previously… I checked this but still the issue dint resolve…http://dhis2-a3b1.kxcdn.com/uploads/default/original/3X/c/2/c2cae3f7e69e406cb9dc49cbeb7ce8489c62ab35.mp4

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